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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Re: adhd/autism


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The National Autistic Society - Home

 

Hi mrsc, do have a read round the nas website, they have lots of great info and will help you identify what is good advice and what is just subjective rubbish which unfortunately still abounds on this subject, good luck.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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thats great mrsc, the thing to remember is there are different schools of thought on autism, what it is, what is best to do to support, and this tends to come from the different models of disability, i.e. medical or social. old fashioned ways of thinking, (the parents to blame) can also be subconsciously at work no matter how well trained professionals are depending on their own upbringing - the more you know the better equiped you will be to ask for support and also not have the wrong kind of support pushed on to you, I harp on about this because it can make all the difference in autism, support has to be finely tuned so to speak, best wishes:):)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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  • 3 weeks later...

mrsc, thats great that it went well, bookworm is absolutely spot on, you just dont know what could be upsetting him, remember it is ok to be upset, think of the last time you slammed the car door or tutted in a queue, it is more pronounced for many of the spectrum, you are doing fine. re your daughter, dont worry, believe it or not, the lows get better with time even if you do nothing, work out what you can realistically do and thats enough, as parents we seem to be continually in 'help' mode but if you get too down yourself you will be no good to anyone most importantly yourself,

so have that cuppa and take five, :) best wishes.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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  • 1 month later...

you must feel releived to at last know how to proceed, well done:):)

 

the hardest thing next is to identify in what way AS affects your child/young person as each is unique, however, its just a matter of watching, dont assume everything in the textbook will or will not happen. good luck.

 

oh and another you wont often hear about, dont let the latest special interest be AS itself! this will mask what is really going on, what can and cannot be achieved, best wishes.

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'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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hello daftada, welcome to CAG - yes, my boy was hopeless at sports, shoelaces, left and right, riding a bike etc but now is an adult, a martial arts competitor, and mountian bikes regularly, it can all change, I am glad you have discovered this, nothing is set in stone, change is possible especially as you grow up:)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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thanks, I will have a look:) IMO being around positive speaking and doing folks is really important and much as the help and advice is appreciated, local authorities and agencies can be abit 'focused on the dis- ability' instead of ability! :):)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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