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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Babble vs Cabot/Monument


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I suggest that the central library in Grimsby is a convenient place for me to view these documents. Please confirm when you will be presenting them for examination as per the aforementioned Order.

 

Excellent, also add VJ's comments & you may also want to add:

Otherwise, please suggest an alternative time & place that will be mutually convenient within the next 7 days. (or however long they have to fulfil inspection request)

 

VJ - can you answer the query on the signature on the N265 please?Can/will the court refuse admission of the docs because there is no signed disclosure or will they just brush over it?This is an important point for babble's CMC.

Edited by foolishgirl
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Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks for that...would've been sooner but having a nightmare trying to get the internet to work :(

 

I've adpated my letter which I'll email them shortly and post tomorrow too.

 

I've just had a quick read through those documents vjohn...makes interesting reading.....I think they've failed on 31.10 (7) as they haven't identified the person making the statement or why he is making it.

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This omission needs bringing forcibily to the attention of the DJ at the CMC & ask for directions on disclosure. However wait & see what happens with your request for inspection first as I suspect you may be asking for quite a bit...;)

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Well I've just emailed Morgans with the request. It'll also be in the post to them. If they try to make out that it should have been sent to cabot I'll point to the fact that on the claim form it says all correspondence to Morgans and on the disclosure statement it doesn't include who has made the statement.

 

I think that maybe at the CMC I need to point out the finding from the Wilson case where they quite clearly stated that as companies have an advantage in the fact that they can access legal assistance easily (and in the case of cabot they have their own in-house solicitors) the onus is on them to do everything to the letter of the law....then go on to point out how they have not (in respect of the legal process rather than detail of the case) and conclude that not only does this show a lack of respect for me but also to the Law.....be interesting to see how they think they'll manage to worm out of that...

 

then of course there's the flaws in many of their statements and the actual lack of a real agreement, DoA, etc

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Well seven days since I emailed my request to inspect documents and also sent a letter by post and yet no response. I'm sure they'll try to wriggle out of it somehow (I couldn't afford to send it by recorded delivery so they might try to make out they haven't received it - although how they deny receiving an email is going to be a good one....especially as their transaction log shows them as receiving the previous email I sent to them).

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Well seven days since I emailed my request to inspect documents and also sent a letter by post and yet no response. I'm sure they'll try to wriggle out of it somehow (I couldn't afford to send it by recorded delivery so they might try to make out they haven't received it - although how they deny receiving an email is going to be a good one....especially as their transaction log shows them as receiving the previous email I sent to them).

 

Oops:)

 

I am not sure what your next move is. When is the CMC ?

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The CMC is 7th May so a while away but every little thing like this helps me.....it'll be quite funny if I'm there and they are not (as it says in the schedule they sent to me they aren't available on the 7th May).

 

It's quite useful that it quite clearly shows them receiving an email from me because they can't say that the email address is wrong (and they haven't included an email address on any of the court documents) and it can be proven they have received it if they try to deny it. Unfortunately for them I had to check on things like this in my last job.....as they say 'deleting doesn't usually erase something' there is always a trail unless you destroy the computer system and everything linked to it and I don't think their ISP would be too happy to destroy all their equipment and files, lol.

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  • 2 months later...

Any news Babble???

I'm far from an expert, but learning all the time!!!!!

 

If i've been at all helpful please click my star.

 

Hadituptohere OH V Capital One, **WON**

Hadituptohere V Cabot, (providian/Monument/Barclaycard cc) - ** claim struck out ** due to non complaince of CPR, Wasted Costs applied for, Default Cost Certificate issued by Court, Warrant of excecution and CC Baliffs instructed...lol 😎

Hadituptohere V Cabot, (morgan stanley dean witter/barclays cc) - account in dispute, LBA sent to barclays, awaiting responce, no responce.

Hadituptohere V RBS, default removal x 2, case dismissed, judge used Balance of Probabilities against hard Evidence.

Hadituptohere OH v Santander, Santander issue claim in court, settled out of court via Tomlin, less solicitors fees and interest.

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