Very Interesting response from SAR

[Gooders]

Well its been a while since my battle with Halifax over my closed account concluded and the other day I got my full SAR response.

 

Not too worried as I now consider Halifax to be out of my life now I didnt move on this too quickly but last night had a good look through.

 

In the information provided I have an email trail from Halifax where they admitted that they closed every single account that had £10 or less in it around Dec last year. Nothing too scathing about that as dormant accounts sometimes get this service. What DID interest me and may be of interest to others is that in the emails they mention that NO ATTEMPT to contact the account holders had been made!!!!!

 

So if they had the account details of the holders but made (by their own admission) no attempt to contact these people and simply just took their money................ anyone else thinking of theft???????? Enough so that an employee mentioned that he was worried that this action opened questions of a potentially serious and costly court action.

 

If anyone is interested in seeing this information or indeed taking this further by making a Freedom of Information Act request to get a full picture of how many accounts were involved and how much money has ended up in the Halifax's pockets that doesn't rightfully belong to them please let me know as I will happily scan the emails and join in the fun!!!

 

Gooders

[kennythecelt]

Hi Gooders

 

It would be good to see!

 

How far back did the info go?

 

It could be fun!!

[PPMAN159]

A whole new area would appear to have been opened up and not just with the Halifax.

[Dusary]

Aha!

 

Why not inform the Information Commissioner?

 

Here's the link, if you haven't got it already!

 

Data Protection Complaints – Information Commissioner’s Office (ICO)

[Gooders]

Sorry all been away on holidays (thanks Halifax:p )

 

ok points in turn:

 

1)KENNY Info was a full SAR request and had all the data pertaining to me held by Halifax so it went back some 10 years

 

2)PPMAN - that was my thought and I will gladly pass on the information to anyone who is fighting Halifax but for me the war is over!

 

3)Dusary - Am I missing something, they provided me the information I requested so what would the Information Commissioner get involved with. The problem wasnt the supply of information but their utter contempt and hiding of the fact they are taking money from their clients without informing them!!!!

 

I may send this into watchdog to see if I get any reaction!

 

Gooders

[Dusary]

OK:

 

I'm satisfied.

 

Kenny is away at the moment, I believe.

[MacBoy]

Interesting stuff Gooders. People can contact the British Bankers' Association (now there's fertile rhyming-slang material!) - they have a service that helps reunite holders of dormant accounts with their cash.

[Dusary]

Trust MacBoy to have more cards up his sleeve!

[MacBoy]

I don't have any sleeves Dusary.. the British Bankers took my shirt