Barclays Litigation Team Good or Evil? You Decide..

[dar£n]

I know this is a weird thread but..

 

There ARE a lot of members out there who are genuinely afraid of contacting the Litigation Team at Barclays.

 

PLEASE READ HERE FIRST:

http://www.consumeractiongroup.co.uk/forum/announcement.php?f=7&a=94

 

See post #24 for an example of what to say

 

 

The team as today stands as:

 

Jacqui Lau [Replacement to joanne] *

Personal Assistant

Tel: 0207 116 7737

Fax: 01452 638 xxx

E-mail: joanne.harwood@barclays.com [temp email add]

 

Krysta Campbell **

Legal Clerk

Tel: 0207 116 4753 or 0207 116 5835

Fax: 01452 638 359

E-mail: krysta.campbell@barclays.com

Tel: 020 711 63565

Dino Papaevripides *****

NO LONGER WITH BARCLAYS LIT TEAM

Eleanor Dangerfield

 

eleanor.dangerfield@barclays.com

 

Kate Ashton ****

Legal Clerk

Tel: 0207 116 4664

Fax: 01452 638430

E-mail: katherine.ashton@barclays.com

 

Paul Quinn -*

Tel: 0207 116 5634 [thanks Paul]

Fax: 01452 638 xxxx

E-mail: paul.quinn3@barclays.com

 

Sharon Daboul ***

Tel: 0207 116 6842

Fax: 01452 638 159

E-mail: sharon.daboul@barclays.com

 

Thomas Hickey ***

Tel: 0207 116 4523

Fax: 01452 638 479

E-mail: thomas.hickey@barclays.com

 

Robert Saunders **

Tel: 0207 116 2403

Fax: 01452 638 xxx

E-mail: robert.saunders@barclays.com

Greg Thomas

Tel: 0207 116 1944

Fax: 01452 638 xxx

E-mail: greg,thomas@barclays.com

 

 

***** = * =

 

If there is a gap in the email add, .. copy it to your email server [outlook express etc] and amend

This list will be updated as and when necessary

 

My proposal is that anyone with any dealings with this team post a little comment on their experience whether good OR bad so others can see that they are really not a bad bunch.

 

My opinion of them is that they are very polite, very professional, and easy to talk to.... sometimes slow in replying but hey, they are under a huge work load at the moment.

 

Please if you have negative things to say DO NOT get personal and post thing that shouldnt really be on here,,thanks

[dar£n]

Thanks.....updated!

 

 

 

made me smile today,,,, had an email from someone in Litigation Team, and I wont go into the contents due to confidentiality and all that, but it was concerning Barclays contacts....the last line said something like

I am presuming that you are part of Consumer Advice Group

[dar£n]

You dont need to know any big words to say to them just be polite and be yourself.

Thanks for sharing that Claire

[dar£n]

Email from Krys, she says that the person in charge of your claim is noted on your defence papers..

[dar£n]

>>

[dar£n]

Krys is also named as a Legal Clerk,

[dar£n]

>>

[dar£n]

This is what I have been suggesting when you contact the Litigation Team, Go through Krysta*, asking to speak to the person who is handling your claim,

* first choice [best initial contact]

 

 

Start with referring to your claim number and the court date at which ever court being heard by District Judge ………

 

Go on to say……

I realise from your defence that you do not agree with my legal analysis that the charges levied to my account amount to penalty clauses and are deemed unfair. I do however recognise the fact that the sum at issue between us is relatively modest and as such, it is not cost effective for either party to take the matter to trial. Therefore in order to avoid the inevitable time and cost associated with pursuing the claim to trial I am willing to settle the claim upon repayment of the charges applied to my account, together with statutory interest and costs totalling £xxx.xx.

Only once in receipt of cleared funds will I then discontinue all action against Barclays in connection with this claim

[[this is actually taken from THEIR agreement letter]]

 

They are a very helpful and polite team.

 

I know this is going to be very daunting, but have a read through some recent posts.

Caz V Barclays / Woolwich **WON**

Woodentop v Barclays **WON**

What do i do next ?? Woolwich haven't filed defence**WON**

And many more.

 

Everyone that has followed this advice is very pleased they did.

 

One thing to remember b4 contacting them is to have your updated figures in front of you and settle only with what you are happy with,

If they do start arguing the toss which isnt very often simply say thank you for your time I think I'll let the judge decide goodbye, hang up and they will contact you back.

[dar£n]

another little titbit:

 

Personally, I think it would be best for anyone considering contacting the team to try just after 2pm, when they get back from lunch.

 

Surveys suggest that this is the best time to contact people in service centres,

eary morning, they could be grumpy,tired!

late morning, hungry,

late afternoon, fed up wanting to go home.

[dar£n]

Can i PLEASE RESPECTFULLY ask posters to clear any posts on here that are not directly linked with contact with the Litigation Team..

[click on 'EDIT', clear the text and leave ">>" as the post]

 

Im not being pedantic, and I do appreciate the input that everyone is giving, but anyone who reads this will get side tracked a little.

 

The purpose of this thread is to give people the boost in confidence to contact these guys.

 

Please only post with comments regarding what you thought of the person dealing with your claim when you contacted the LIT TEAM.

 

Thanks

 

Daz

[dar£n]

I dealt with anthony lombardi first time round....he was a bit arrogant...sounded like he was 12 though..it gave me a laugh the cockyness coming from a littlle boy!!!

Jenny

Remember, if these guys start telling you what you can and cant do, or start making you feel uneasy,

simply say

"Thank you for your time, I dont want to discuss this matter with you any longer, I am happy to let the judge decide"

[dar£n]

Thanks for all you guys who are adding to the contacts list.

[dar£n]

hi Jack, thanks for those words, the link is just supposed to take you straight to post #24.

Let me know if it doesnt and i will amend it

[dar£n]

just wanted to bump this to the top in case any new callers wanted it monday am..

[dar£n]

Claire, thanks for that, I'd chase em up today,

If they start messing you around, tell them as far as you are concerned you have tried to negotiate to keep it out of the courts, but are now going to leave it up to the judge, say goodbye and hang up. [dont wait for their reply]

[dar£n]

This could be used to lift a stay of action for example.

or even better to get their defence kicked out.

[dar£n]

Mark, it wouldnt jeopardize your claim but it could be used as a case to prove your point, as in

to the Judge:

"I refer to Mark V Barclays where Barclays clearly admit they have every intention of settling before the hearing"

Quote

" blah blah de blah"

[dar£n]

Pj they can view the forums but cant access the links.

 

there are actually 424 guests on CAG at the moment,, obv not all in here lol

[dar£n]

Paul Quinn

Contact no: 0207-116-5634

email: Barclays

 

This "email address" is nothing but a link to Barclays.com

[dar£n]

Not at all Bookie, You are MOST welcome to wriggle your way in anytime!

 

Your opinion is highly valued.

 

Thanks for the input.

 

p.s B's also told Koalaattack by email not to bother sending copies of the SOC's to them also.......naughty!!.. he was advised the same thing..DO IT ANYWAY!!!!

[dar£n]

Leccy, email Dino,

 

Tell him you are unhappy dealing with this 'replacement'.

Tell him that you are going away for three weeks and return on 17th July.

This gives them one week to settle or you will see them in court.

[dar£n]

Do they read these post's...YES they do!

[dar£n]

LOL @ Pj

[dar£n]

That will Be Rosemary Treves Brown

 

Rosemary's name will appear on about 75% of defences.

 

You can still use the contacts in post #1 as one of them will be assigned to your claim.

[dar£n]

Contacts list updated