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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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us v the Abbey for £7,500***WON***


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Hi ohoh,

 

Join the queue, I've just sent off my court bundle to them and claiming about £8.5K, there was a winner on here last week who accepted £9.1K, so it's not an unusual amount your claiming

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 2 months later...
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Jo,

 

fingers crossed for you hun;)

 

 

 

ps.that spear tackle by the all-blacks was appalling:eek:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Trying, really trying, to stay positive, but my will to do this is deteriorating rapidly

 

keep smiling hun, despite all the grief..........................it upsets Abbey:) :)

 

just think how much fun you'd have missed out on if you'd not been on here ;) ,

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 1 month later...
Thanks Night Owl, but there is no witness statement there yet, so I am still flummoxed!

 

Anybody??? Pretty please with a cherry on top??:D

 

Thank you (grovel grovel.....!)

 

Jo xx

 

I've got one you can crib if you want to PM me an e-mail addy hun

  • Haha 1

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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ohoh.............

 

 

have you got your shiny shoes ready??????????/

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/82818-grabbey-national-hartnell-any-9.html

 

 

post#177;)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 2 weeks later...

1.

The claim is stayed until further order with a view to awaiting the final decision in the test case (which shall be interpreted as the outcome of any appeal or the expiry of time for permission to appeal the first instance decision.)

 

Jo,

 

this is an awful order......sorry to be the bearer of good news.................I really don't know what to say about it:mad: :mad:

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 1 year later...

Hi Jo,

 

long time no speak.............sounds like you're having a nightmare with the Abbey still:mad::mad:

 

but it looks to me like you're doing the right thing with these letters, although I'm no expert

 

keep smiling hun:p

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 1 month later...

Hi Jo.................they don't like you at all do they:p:D what have you done to keep upsetting them so much??

 

I have to be honest, i've read lots of your thread, but can't remember all the details, so I'm sure I'm stating the obvious about "account in dispute" letters............have you been in touch with the FSA?

 

good luck girl, and keep fighting the barstewards, but it does get exhausting, you must be so fed up with it all.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 3 months later...

Nice one Jo.................it's about time you had some good news:D:D:D

 

I've thought for long enough that Abbey were deliberately torturing you out of some malicious spite, so this is great!

 

If it was me, I'd send them a "thanks for the partial settlement, but I'll chase you for the 2001/02 charges once the test case is finally sorted out" kind of letter

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Therefore, if you choose not to add these charges to the settlement figure, I will rightfully pursue a refund of these, along with all associated court fees and statutory interest on the full amount, should the Test Case judgement be handed down in favour of the consumer.
I'd be more inclined to put something like "once the test case is concluded" Edited by charleyfarley
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All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 2 weeks later...

CONGRATULATIONS!!!

 

WELL DONE, YOU DESERVE EVERY LAST PENNY

:D:D:D

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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