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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Do defaults always mean you won't get credit?


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The response is deafening:rolleyes:

 

Once again they have us by the short n curlies:mad:

 

I have noticed the bank workers on the MSE site are a bit more vocal8-)

 

I think that one reason there's no response is because there isn't a simple answer. For example, what does he need to borrow? How much? For what reason?

 

The overriding reason would be that there isn't a simple answer. All lenders operate their own system of credit scoring (and some of them are pretty crap). However, in general, they will take into account CCJs (usually a CCJ will block any lending) and defaults. However, the credit reference agencies supply different levels of information to different clients. The lender may just see a default. Or he may see how much the default was for. And when it was paid off. These various things may be factored into the credit score.

 

Unfortunately, you cannot find out how a particular institution credit scores. They are under no obligation to tell you. Which is a total bummer.

 

What you can do is put onto your credit records a 'Notice of Correction'. Basically this is a short piece of text that you add against a default explaining why it's there. Lenders must read these and take them into account when making a lending decision. That's a matter of law. Doesn't mean they'll lend - but it does mean that if your circumstances were different e.g. you were hospitalized at the time and couldn't work - they may look at your case in a different light.

PhiltheBear

 

Lloyds TSB - At the Sign of Flogging a Dead Horse

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Hi Philthebear,

" However, the credit reference agencies supply different levels of information to different clients." is that down to how much the client is prepared to pay for the info?

Or how much info they need to then look at if they can be bothered with you?...

 

Bizarrely enough - neither! If you have a business that offers credit you can enter into a relationship with a credit reference agency at one of two levels. The lower level means that you simply have the right of enquiry and the amount of information you get is (not very) limited.

 

The higher level means that you supply information back to the agency as well as receiving it. If you do this you can, depending on the agency, get monetary information about whole loads of transactions. For example, if you owe money on a loan the loan company can supply your monthly balance, whether or not you paid on time, how much you paid, etc.

 

And now - BE AFRAID, BE VERY AFRAID - the banks, with at least the connivance of one agency, will be circulating, initially amongst themselves, details of your monthly account deposits. The rationale behind this is that by examination of a monthly deposit a lender can extrapolate your annual earnings (after deductions) and thus make a 'better' judgment of the risk you pose as a borrower.

 

You should also be aware that the clearing banks have accounts with ALL credit reference agencies. Other lenders usually only use one. Therefore, it is possible that a default with one company may not show on all agencies' records. If you approach a lender who doesn't use the agency where it does show you may be considered perfectly OK.

PhiltheBear

 

Lloyds TSB - At the Sign of Flogging a Dead Horse

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  • 2 weeks later...
After 6 years, you can no longer be chased for a debt, I don't know if its physically removed from your credit file, perhaps someone who knows will answer:) , I would be interested to know, as I have a ccj from 2002, will it stay there for all to see? coz with defaults for late payments etc being put on the report, mine's going to be reems long;)

 

You don't have a 'credit file' as such. There are 3 credit reporting agencies who gather information about you. One source of data is CCJs. If you don't "satisfy" the CCJ by paying it, it stays on your record for 6 years, after which it should disappear. However, the credit agencies may take a month or two before this happens (and, no, you have no redress if they are slow).

 

You CAN be chased for a debt after 6 years. However, it's very rare and usually only if the debt was big enough to be pursued in a High Court rather than a County Court. (Been there, done that!)

 

Defaults also stay for 6 years. So, you have to wait 6 years from your latest default before it goes.

 

The thing about banks circulating your earnings. This is currently only inter-bank. Will that change? Don't know. But I think that if it does it'll be a few years away. The problem is that when you sign up for anything finance related there's always a clause about them sharing financial information - and there is no limit as to what that information is.

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PhiltheBear

 

Lloyds TSB - At the Sign of Flogging a Dead Horse

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  • 3 months later...
Not if it's covered by S5 Limitation Act 1980. Doesn't matter how large the debt is.Do you have any case law or statutes to clarify?

 

For a 'normal' contract there is a 6 year limitation. For a 'specialty' (for example a deed) the limitation is 12 years. The textbook example is Bristol and West making a claim on a person whose house was repossessed and yet there was still a shortfall in the amount recovered by selling the house against the amount owed. They sued - they won. However, there is a possibility that this may be appealed (but the Act is quite clear on this point and appealing it would seem to be a waste of money).

 

Also, if there was no fixed period for the repayment of a loan the six years starts from the point at which the lender made a demand for his money back - not from the time of the loan. So, if you have a bank overdraft which started, say, in 2002 and the bank calls it in now then the six year limitation starts now - not from 2002.

 

There is another possibility which may complicate matters. It may be the case that if you were sued by person A and the court gave a judgment against you and you didn't pay and interest accrued that person A could sell that debt to person B. If person B then sues he may be able to start the six year clock again. The Act seems to provide for this to happen because the overall debt would now be a different debt with a third party. I think it's very unlikely that this would happen but a quick reading of the Act would seem to allow it. (But I'm not a lawyer - thank the Lord ;)).

PhiltheBear

 

Lloyds TSB - At the Sign of Flogging a Dead Horse

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