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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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martin3030 v citibank** Update 12th February 2009**


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Take them on Jeff,demand that they cease ALL attempted recovery and close the file.

If they dont give you this undertaking in writing then sue.

 

 

 

 

Hi Martin,

 

 

I have my plans for Cabot!

 

They have, allegedly, 3 accounts. 2 from Citi, of which I doubt they have any paperwork at all!

 

The other is an alleged Goldfish account, of which I have never had, but may actually refers to a different account!

 

I am just letting them send letters etc, in order to give 'em enough rope!!:)

 

 

Best wishes, Jeff.

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Ok good.

 

Right onto the other issue of the mysterious addresses.

 

Checking on the Consumer Credit database Heres Citis entries.

 

 

Current Address(es):

 

Address TypeAddress CorrespondenceCiti Group Centre, Canada Square, Canary Wharf, London, E14 5LB, United Kingdom Principal Place Of Business87, Castle Street, Reading, Berkshire, RG1 7DX Registered Office87, Castle Street, Reading, Berkshire, RG1 7DX

 

Now as far as I am aware,they have a requirement to notify and update these details as and when there are changes.

I see Reading is still listed as the H.0.

 

I will be writing to the FSA to seek clarification.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

As I posted,The FSA confirmed that Canary Wharf is in process of being added as their registered offices,and it is taken as being applicable from August.

Therefore I intend to contact my Court to ask them to resend anything since August to Canary Wharf.

I have grave suspicions that they will wait for a hearing to pass,let me apply for judgement and then claim they got nothing.....knowing of course that potentially this gives them ANOTHER 6 months !!!

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Bundle in progress now-I have to get this in by 24th.Dec.

In regard to the mysteries of Citi's whereabouts,I have found the last communication I had from them.Its dated 1st October 2008 and shows Salford address at the top of the letter.

On the bottom-is the registered office in Canary Wharf.

 

So given that I know they were still there on that date-means they have no chance to try and say they did not get notices from me or the Court.

 

If anyone is faced with Citi trying to stall proceedings,by saying the Salford office was unoperational-I will be happy to provide a copy of my dated letter,along with authority for it to be shown to the Courts.

It would be reasonable to assume that it was still operational up until October 1st at the least.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

Well I started copying and filing the papers at 11.00am on Sunday morning.

Its now 4.35 on Monday morning and I am still at it.

Ran out of paper at 1.30am so have been redrafing other stuff.

I reckon I have another 200 pages still to copy including 45 docs relating to the defaults and Dcas I have to do 3 copies of that so theres 135 pages.

I am ready for bed-its been stressful to do and I have only had about an hour away from the PC.

I cannot contemplate the value of a wasted costs order,but its going to be quite big I can tell you.

After doing all this for 28 months I wouldnt even settle now unless they agree to pay the time for 1400 pages of legal stuff.

Absolutely Krackered.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Done and dusted.Filed at Court and copies sent to Eversheds at cost of £16.00 for SD.

I emailed Eversheds in advance to remind them.

Usually I would not have done that,but I dont want proceedings to be stalled again.

The order was just for exchanges and so no directions for failure.

I know Cities tactics in forcing claimants to apply for orders which they will always defend and know it adds more time for them.

Eversheds to my suprise have replied to my email to say their docs will be with me and the Court by tomorrow which is last day !!

 

I note there is no contact details for Eversheds in this forum so will stickie some for future reference.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes it was a wrench-I had 2 all nighters with Sunday going to bed at 5am and Monday at 7am !!

 

Postman woke me at 7.30 with Citi defence.

Have glanced over it.

Includes 3 refs to wins they have had-one where a claimant had to pay them back following 2 prev claims-that was Salford June 2007

A case from Stoke on Trent.

Their skeleton is about 17 pages.

Theres snippets from the OFT report plus Dunlop and other precs.

They sent copy pf terms and condsdated 30th April 2007

yet mine relate to their old terms.

They have printed a sep doc covering clauses 7 and 12.

Transcript of Jobson v Johnson dated April 1988

 

Plus some other house of commons stuff.

Theres the £13 + costing sheet but no sign of the 12.00 one.

 

Does this look like standard Citi disclosure ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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There successful claims dont mean toffee, small claims cases can't make case law and as such should not be relied on by a judge..... likewise we have many victories. They will know this but I believe they are put in their to unsettle the claimant.

 

Its likely that Eversheds are ammending a standard defence as preparred by the bods in Salford last year.

 

Was upto 5.30am this morning getting all my documents printed out for the FOS, bloke sounded as he didnt believe me when I mentioned that 1st Credit had faked a Notice Of Assignment.... so guess they'll love my docs when they review them.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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The Default fee justification of 13.47 also says that the measurement period is calculated on the basis of actual and forecast expense for 2008 together with actual and expected frequency of fee billing for 2008.

 

But my charges all relate to June 2002 to July 2004.

How can they rely on a measurement based on forecasts and expense billing for 2008 ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 month later...

My case today was listed for 3 hours.

St.Helens Court has only 2 chambers operating-mine was reserved for the morning session.

Unfortunately the defence yet again drew a halt to the proceedings.

The acting Solicitor for Eversheds claimed that he did not have anything like the substantive documents the Judge had-in fact he claimed only to have a few pages.

I stated that I had sent the bundle to Eversheds on 23rd December and had proof of posting and delivery for 2 packets.In email exchanges prior to sending this Eversheds were aware I was sending it,and confirmed theirs would be sent on the 23rd also.

 

I am extremely concerned and angry and told the Judge so.I also informed the Court that this was not isolated and was a frequent ploy by the defendants to frustrate proceedings.

The Judge felt it was inconcievable to proceed with trial given that the defence has not seen my submissions.

I dont want to say to much here since I am more than aware of both Citifinancial AND Eversheds monitoring of these threads.

I will just say that I intend to submit to the Court,evidence of all the cases I am aware of whereby the defendants have claimed the same thing.

 

They should not be allowed to do this time and time again.It is a clear abuse of process and there can be no excuses or good reasoning to say otherwise.

 

I am quite suprised that they choose to pull this tac on me,but I clearly should have had proof of delivery with me in Court-although the Judge was able to see a letter I had sent with my Court bundle stating that I had sent the defence the bundle.This in itself was not proof.

 

The order was made for me to resubmit within 14 days further copies of all documents I will be relying on.

 

Needless to say,I will be putting together an application for costs-since on the next appearance I will certainly show proof of delivery of the bundle the first time.

 

 

One point that was discussed was Citis offices.

The acting Solicitor claimed that Salford was still operational-despite me saying that Citi claimed otherwise.He said that the London address was their corporate office.

It is my understanding that in all cases Eversheds are registering their address and contact details with the courts for any communications to be sent there.

 

So if any clamants are already engaged in litigation then all Legal notices should be sent to Eversheds.

If your case has been stayed-make sure that your Court has this info on file.

 

Finally-it goes without saying-make sure you take proof of post and delivery of all comms to Court with you.

I actually had these for all my other letters to Citi in my bundle.

I just did not have the one proof that was needed today with me.

 

I expect it will be a few weeks before I have another trial,but I can assure Eversheds that I am more than eager for that date-sooner rather than later.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Standard stuff, the bods at Citi or Eversheds trying to frustrate the legal process.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 2 weeks later...

Where do i stand on this abuse i requested documents on the 16th july 2008 from optima legal solicitors acting for MBNA and did not get them until 30th December 2008 they sent me a letter on the 30th July 2008 saying they have instructed Mbna but i was unable to do anything as the letter was headed WITHOUT PREJUDICE but now they are using that letter in court as evidance.

 

They have shown no regard to CPR all thoughout this case

 

Regards

 

Pompeyfaith

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 2 months later...

Yes late June.-so around 6 weeks time.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 month later...
  • 2 weeks later...

Hi Martin

 

It is late and I have had a few beers but I have read through this thread with interest.

 

At this very moment I feel that my comments may be of use to you but if we both feel that they have no relevence in the morning then it was not me posting them.

 

Now... I believe that the recent Halifax result in the Leeds Court on another thread, which I do not have access to at the moment, would be very useful at your next hearing, if you continue to have problems with the other side abusing the normal court procedures.

 

You have probably read it but, in my opinion, the bottom line is that as the courts gain more experience of this blatant abuse of the court process then they will get tough on the people who are trying to clog up the system. I suggest that you obtain a copy of the transcript and use it to prove your point if you have further problems.

Regards

Pedross

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Pedross anyone who does not admit to having a few beers on Sat night is either telling porkies or is a boring git....I know I have had a few too.

Yep I take on board what you say.

Ta !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Can you give me a link to Leeds case ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Woohoo looks like fun :D I'v just sent off my N1 (at long last) so watching with interest :)

 

pete

 

 

Bout time Pete

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Unfortunately I have the transcript but not a link to the thread. This was the case:

IN THE LEEDS COUNTY COURT Case No: 9LS70096

The Combined Court Centre

Oxford Row

Leeds

1st June 2009

Before

HIS HONOUR JUDGE LANGAN QC

__________

BANK OF SCOTLAND

(Claimant)

-v-

ROBERT MITCHELL

(Defendant

I think it was a Halifax credit card problem but I do not know who was posting. If I come across it again will post the link.

Pedross

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