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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Too right BankFodder.

 

Get a solicitor who specialises in Personal Injury claims. I contested the award for a back injury due to a rear car shunt and too a PI sol with me to the court and got 3 times as much as the original offer.

 

Anyway....

 

There is some advise regarding injury claims and compensation from a website I found for you...

 

How much is my personal injury compensation claim worth?

 

This is another of those unanswerable questions.

 

Any competent professional organisation cannot feasibly value a personal injury claim without medical evidence / records to support their view. If you are currently represented by a solicitor then you should seek advice from them directly.

 

 

 

What we can do is provide a summary of common awards that illustrate the kind of compensation payments that are made to our claimants - specifically for pain & suffering.

 

 

 

The figures below are not etched in stone and merely serve to provide you with a rough idea of the compensation you may be entitled to.

 

 

 

INJURY RECOVERY PERIOD COMPENSATION AWARD

Whiplash claim 1 month £750

Whiplash claim 12 months £2500

Whiplash claim 24 MONTHS £3700

Whiplash claim Permanent injury £8000-10000

Fractured collarbone 12- 18 months £3000

Fractured wrist 2 years £5000

Fractured sternum 2 years £3000

PTSD / Shock 2 years £3500

Simple leg fracture 2 years £5000

 

As we have stated before - all accident claims are different and involve consideration of the various facts involved regarding any personal injury.

 

 

 

Before settling any accident claim you should try to ensure that medical evidence is in place and that the full facts are available for both sides to consider.

 

 

As you can see they say £3k for the collarbone injury, but we do not know the facts surrounding that injury.

 

Suggest you find a good PI Sol in your area, ask for a free 15 minute consultation (lots of sols offer this now if they think there is a chance of a good case for them) and take it from there.

 

LOULA

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