@morrisons doing building work to shop below my father's flat for 8 days

[MafiaCub]

I'm a carer for my father, he lives in a flat above a shop which used to be a co-op. 5 years ago, it changed to a mccolls. We got a letter through the door, giving us some options. A payout of about £1500, or they would put my dad in a hotel for 10 days whilst the work was being carried out as it would obviously be disruptive.

 

My dad chose the payout, and then just went out to do shopping with me anytime they started using large tools. Work was done 6 days a week. 9am to 6pm.

 

McColls is now becoming a Morrisons local. We received no notice of this officially, I found out through speaking to a staff member. No offer of compensation or relodging was offered, so we figured it would just be a smaller job. Fresh paint, move some stuff around etc.

 

Except they are working from 7am in the morning, using industrial drills, removing parts of their ceiling (directly under my dad's living room) to rehouse new fridges that are being banged around. They've spray painted the windows, and by mistake the front access door for the two flats above the shop so now there's no indentifier for the post men to see there's flats there. The paint stinks and is coming up through the floors, can't open windows because you can smell it worse then. 

 

They will be working until 'late' each night, no time offered, and I've just received a message from my father to let me know, without warning that they've shut off the water mains... So he now has no water in the house.

 

What are his options here? Who does he complain to? Morrisons customer service won't be much use, but calling up the Corporate number seems the wrong direction too.

 

He understands work must be done, but if not for me chatting to staff, he'd have not known about it until two days ago when a sign was put in the window... And he only knows that cause I told him, as he's pretty much housebound these days. Surely there's something wrong about building works without proper notice, and hours that construction work can take place, and removing things like water supply without notice.

 

Thanks for any help.

[MafiaCub]

Thanks for the suggestions everyone. Whilst I was waiting for replies I did call the water suppliers who said they'd send someone out to find out why supply was off. I went to check on my dad just as a manager for the builders was there, and managed to speak to him. They apologised about the water, and claim to have been told no one is living above... They turned water back on (phoned water supplier and cancelled call out). They have apologised for the disruption, and their schedule is to work for the 8 full days, 7am to 8pm. But they will try and limit the use of loud tools to mid day early after noon, and just do the decorating during the early hours

 

Which is great... And seems like something that could have been sorted out earlier had the builders/Morrisons contacted my dad (or his neighbour) and talked about the works that were going to go ahead