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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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EPS breach of GDPR


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i saw that , but haven't moved house.

 

Maybe i mentioned moving homes for my mom who is in care as that was going on as well. I was juggling spending as much time with him given that it was end of life, still visiting mom , plus my own family and work which is why my witness statement was put together just in the final days before the deadline which i remember mentioning at the time, that i needed to get it done as deadline was approaching in amongst all of that

 

..... but such is life sometimes as you say . Now i also have the joys of probate , but i digress ..

 

ill wait for any other comments on that letter until in the morning and get it off tomorrow 

 

 

 

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drafting some POC's based on the links shared , see below , is there anything else i need to add here ?

 

The claimant submitted a subject access request pursuant to the Data Protection Act 2018 to Euro Parking Services Ltd on January 4th 2023. 

 

The Defendant breached the statutory deadline of 30 days and has failed to make the disclosure. This failure is continuing 1 month later, despite further correspondence with the defendant’s data protection team and reasonable response time given. 

 

The defendant's breach of their statutory duty and the claimant's inability to access their personal data has caused them serious 
issues and distress.
 

 

 

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i am not sure this is right it feels a little clunky, i tired to combine parts of the SAR poc's and parts of the data breach  loc  any feedback is appreciated

 

 

The defendant obtained my details from the Driver and Vehicle Licensing Agency in connection with an alleged parking issue on private land occurring om 23/02/2021.

 

The claimant submitted a subject access request pursuant to the Data Protection Act 2018 to Euro Parking Services Ltd on January 4th 2023 to establish the grounds on which the defendant claimed to have the right to access my data, which they have failed to respond to and remain in breach of the statutory duty.

 

The defendant had no justification for accessing my personal data. The extremely-short stay of my vehicle was allowed under the government Code of Practice, the BPA Code of Practice, the IPC Code of Practice and indeed by their contract with the landowner.

 

This is an extremely serious breach as the defendant used my details to begin a vexatious court claim. That claim caused me considerable distress as I had to deal with that claim during a time when I should have been able to focus solely on my father’s ill health and end of life

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.

 

As this claim is for the GDPR data breach i was not sure of the extent to which the SAR issue should detailed with that matter being the  subject of a separate claim  . 

 

The feedback is appreciated,  

Edited by kfdh1962
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in respect to the POC's , and the date the fleecers accessed my data , i do not know the actual date that they accessed my data as they never responded to the SAR. I have the date of the alleged parking breach and the date of the pcn

 

in consideration of that , would the wording need reflect them accessing my data sometime between those two  dates  ?   

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  • 2 weeks later...

FTMD , i have not had any communication from the fleecers on either claim. i have checked MCOL today and there no updates on either claim. The claims history box for both claims shows date claim submitted , and date claim issued , no other information , 

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i gave the request a judgement a try on the earlier of the 2 claims  but the system tells me the required number of days have not yet passed for me to request that 

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i have just logged into MCOL , no updates on case history so it doesn't appear that the fleece's responded. The system has allowed me to progress further than yesterday so it appears that i can request the judgement now 

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this afternoon i received an e mail from gladstones , an e mail containing a notice of acting , dated today 6th April 2023 and stating copy filed with court 

 

This notice is connected to the claim for accessing my data without reasonable cause. This would seem to be a day late as i was able to request a judgement , just wondering how  a judge may view this

 

There are no e mails  or notices for the SAR claim

Edited by kfdh1962
mis type
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hi all , have been away for a few days hence not been on line , i did check updates on MCOl 2 days ago , and again this morning, and i noted some changes on their this morning ref the second claim 

 

On the SAR claim issued  15/03/23 it states that judgement was issued against the defendant on April 5th 2023 , i also received in the paper copy yesterday by post 

 

On the second claim , issued 17/03/23, for which their solicitors had e mailed with a copy of the notice of acting, the MCOL now states the following  :-

A bar was put in place for Euro Parking Services Ltd on 12/04/2023

Euro Parking Services Ltd filed a defence on 12/04/2023

DQ sent to Euro Parking Services Ltd on 12/04/2023

 

is DQ as disqualification or something else?

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