Perch/ACI 2 old MyJAR PDL part of DRO - still marking my credit file as in default

[marke32]

Hi 

 

I got DRO 14 months ago which included debts from My Jar.

I received an email from ACI saying my debt had been transferred to Perch Capital. 

My DRO ended at the beginning of Aug and I have two accounts with Perch capital that are still being marked as in default despite them being in my DRO. 

I have emailed Perch multiple times to tell them these accounts were in my dro and should be closed.

But I never get a reply. 

Any advice as what I can do please? 

[dx100uk]

Yes write to them if you wish . But .

They are quite entitled to mark the debt d each month as that does not harm you as long as the original creditor sent a default notice on or before debt sale, perch can't change that . Bal should show £0?

 

Dx

 

 

[marke32]

No the account says open and it's showing a balance of £535.

I was told any debt include in a dro should be marked as settled or partially settled.

That's exactly what all my other accounts now show 

[dx100uk]

thats perch for you.

 

send them proof of the debt in the DRO and that the dro is now done.

give them 14 days to rectify the error or you will be raising a serious complaint with the ICO and seeking financial compensation for damage to your credit reputation.

 

dx

 

[marke32]

Yes I will do thanks

[dx100uk]

what happened?

dx