Problems with painter & decorator

[AndyOrch]

Apologies Hael I did say I would look in last week.

 

So you have all your estimates and figures correct now and you are at the stage of sending your Letter of Claim ?

 

Andy

[AndyOrch]

Don't worry about not being able to PM...here is the correct place to post and ask questions...not by PM.

 

So now you are ready  to submit your letter of claim....for the amount you have paid out originally and the amount paid out to others to correct the defect work since. I wouldn't over complicate the issue with estimates of further work required to correct.

 

Have a look on here or the internet on how to draft a letter of claim and then post your draft here for opinions.

[AndyOrch]

The letter of claim is a little wordy..Im sure he is fully aware of all the details and dispute....28 days is a long time to wait for a response I would make that 14 at the most.

[AndyOrch]

Quote

1) Which address should I use for decor development? Should I use Ricky Burn's home address? Would that alert him that I know that it is his own property? The address which will guarantee a response or both

2) A big part of the letter of claim contains information I had in the first complaint letter I sent them, is it ok? Yes

3) Is it ok if some contents in the letter of claim are not 100% matching with the first complaint letter? Hence the need to not go into exact detail

4) Is it ok for me to have included so many details in the letter of claim? (I tried my best to include as many details as I could but I am afraid there could still be things missing.) See my last post

5) Do I just print off the quotes, reports, etc. together with the letter of claim? No

6) Do I also print out some photos as evidence and attach them in the letter of claim? No

7) What kind of documents shall I request them to give me? Apart from a letter of acknowledgment? None ....you dont really require a letter of acknowledgment

 

[AndyOrch]

Yes its okay...states the nature of your dispute and what you require to happen and what will happen should it be ignored and by when......thats all a letter of claim is intended to a achieve. 

[AndyOrch]

Send the LOC and wait 14 days.....if he is not prepared to negotiate or meet your demands or no response at all you issue your claim.

Do not send the letter if your not prepared to follow through you will lose all credibility.

 

In the meantime have a look in the Postal forum plenty of claims to follow there so you know the process...how to register on line and prepare your claim in advance etc. Its obvious if you are asking questions as above you have not read or researched any topics here on the forum what is entailed in taking someone to the small claims process.....and until you do and your sufficiently equipped to proceed then I would hold the above letter until you have and are ready.