Facebook business

[sean110869]

Hi my wife purchased a chocolate fountain service for her birthday cost 160.00 pounds individual never turned up nor sent refund. Court cost would be 35.00 is it worth doing has any one sued some one from Facebook before is there any issues in proving the claim etc.  Have copies of all messages and proof payment sent. 

 

 

 

 

[FTMDave]

How did she pay?

[sean110869]

By bacs but money came from my account 

 

[FTMDave]

So no chance of chargeback then.

 

Paying by BACS is not a good idea, we have a steady stream of people on here who have been conned and paying by BACS gives them much less chance of getting the money back.

 

From your description of having copies of all messages and proof of payment it seems you would easily win a court claim.

 

The issue is more if you could enforce judgement against this person.

 

Can you name them and give a link to any FB page?

 

[sean110869]

happy to if it is allowed to name them under the terms of this site

 

 

[FTMDave]

Of course it is.  As long as you're telling us the truth - which I don't doubt - there's nothing to worry about.

 

The individual might be known to us.

 

Telling us who it is will allow us to see if it's worth you suing or not. 

[sean110869]

Pure Indulgence Chocolate Fountain Hire



 

Community

-Chocolate Fountain Hire, catering for all events & celebrations. 

07775 233574

 

beccyhowell@icloud.com

 

This is taken straight from the ad on Facebook. 

 

[BEC88]

4 hours ago, sean110869 said:

Hi my wife purchased a chocolate fountain service for her birthday cost 160.00 pounds individual never turned up nor sent refund. Court cost would be 35.00 is it worth doing has any one sued some one from Facebook before is there any issues in proving the claim etc.  Have copies of all messages and proof payment sent. 

 

 

 

 

Hi Sean - not sure who your wife is, if you can drop me a message with details on my mobile number or page so I can look into this for you 

 

Don’t appreciate people posting about my children mt home address etc etc and insuinting I am a scam artist and fake and stolen pictures this is not fair by any means. 
 

if you can contact me so I can sort this as stated not sure who your wife is and this post needs deleting 

any bookings I’ve cancelled have been informed and refunded I’ve been diagnosed with Multiple schlerosis and my health has been effected preventing me working 

[BEC88]

Not sure how to use this site bt any means had a message from someone above ^^^^ 

I don’t know who you are Sean I cannot resolve something If I don’t know who your wife is ? 
 

please drop me a message as soon as possible so I can chase your refund that would be appreciate 

[FTMDave]

I have removed the post that offended you.

 

If you & Sean can sort things out between you, then great.

 

I'm sure Sean will contribute to the thread shortly.

[BEC88]

Hi Dave thank you, 

I did get your message on my page …… least think it’s was you. 

 

Hopefully Sean replies back and can get this sorted asap for him 

[FTMDave]

Any update sean110869?

 

Have you managed to sort things out amicably with BEC88?

[FTMDave]

So sean110869, what's going on here?

 

Assuming that everyone is who they say they are, you asked for help regarding getting a refund from a seller and the seller has been good enough to join the thread and wants to resolve the matter.  So?

[BEC88]

1 hour ago, FTMDave said:

So sean110869, what's going on here?

 

Assuming that everyone is who they say they are, you asked for help regarding getting a refund from a seller and the seller has been good enough to join the thread and wants to resolve the matter.  So?

inam still none of the wiser who Sean is nor had any contact from anyone in relation to this - as stated I cannot resolve something without knowing who is who, - 

there’s been a couple of customers awaiting refunds but none of the sum of £160 so that rules those ones out. 

 

Refunds are slightly delayed for some people due to finances, I’ve nothing to “hide” I’m honest enough - with covid and no work for over a year, and then my health impacting things it’s been a nightmare thankfully so many customers are very understanding. 

 

There’s the option if Sean wants to go the legal route that’s absolutely fine and within his rights it’ll be paid regardless

 however not much more I can do unless I hear from him. In relation to this matter, which is a shame as I would like to close this thread down on good terms rather than bad and be tarnished, 

 

[FTMDave]

So Sean, you come here saying you've been conned by a FB seller.

 

The seller makes a huge effort to come onto the thread to sort things out with you and you go into radio silence.  Nowt much we can do if you disappear.

 

It seems that the seller has behaved with integrity and is certainly not "tarnished".  I fully admit that I jumped to conclusions and thought this was a scam, for which I apologise to BEC88 with no ifs or buts.

 

If anyone finds this page while Googling for BEC88's business they will see she bent over backwards to find & refund the customer.

 

Over and out Sean.