CURRYS: Bad service and damage to wall.

[BankFodder]

I'm very sorry but with the best will in the world you have posted such a huge and pretty well unbroken block of text that it is quite impossible for anybody is specially if they're using a small screen to follow the story.

 

Please would you repost your story concentrating simply on the facts of the the case and the problems that currys-pc-world have caused you. Then we can give you the support you need.

 

I'm sure we can help you but I'm afraid that you need to make your story accessible to us

 

 

[BankFodder]

Clearly you are entitled to some compensation for the inconvenience and losses you have  suffered.

However don't expect it to be easy.   Even when there are clear breaches of the Consumer Rights Act, Currys specialise in attempting to defeat their customers and they are prepared to spend any amount of money defending claims which represent only they portion of the amount that they invest in denying people's rights.

Your claim which will be comprised of of some  actual losses but also loss of earnings  will be much more difficult than normal but if you are prepared to go ahead then we are happy to support you. There is no doubt that Currys PC World deserve a slap for the way they treat their customers

 

I think that you need to start off by itemizing your losses in terms of actual discernible money loss and secondly tell us about your loss of earnings. What do you do for a living and how much would you normally expect to earn in the time that you had to give up to meet these broken appointments.

 

Finally, you say that the wall is damaged.

have you had an estimate for repairs? Also you say that the television is still not mounted correctly so we need to have an independent estimate for that remedial work as well