Athena PCN - overstay - Lidl Pinner HA5 3HZ ***CANCELLED BY LIDL***

[MER13]

Silly situation really.

 

I did shopping for elderly parents at a Pinner, Lidl I

’ve never been to before and did not notice any parking signs. 

Used parents car, that I am insured to use, but not reg. keeper.

 

Had to run alot of errands and presumed the car park was a free space.

I live with my parents but I frequently work abroad so I’m not always there.

Since the lockdown I’ve been stuck in Spain.

 

My mother has recently told me she thought there was some paperwork about a fine.

I asked her to collate then all and it looks like I was fined on that day  

 

She is 88 so not always on the ball.

She is the registered keeper.

I have found your questionnaire about this issue so will answer and get back with further information.

This would have happened in February. 

[MER13]

Thank you. Will look at your suggestions Thank you very much. This is a copy I have managed to get. My neighbour took it for my parents. My mum can’t find the other letters yet. 

 

 

Athena letter.pdf

[MER13]

Thank you both!!  My neighbour has kindly put her gloves and mask on and gone to look for other letters. I will be able to post them later today. 

[MER13]

Have managed to do the requirements.

Pls see attached.

I’m first off emailing Lidl HQ. 

 

23 March.pdf 7 April.pdf

[MER13]

I’ve had, what looks like, a standard reply from Lidl that tells me I have to go through Athena.  Unfortunate reply. 

[MER13]

Thanks FTMDave will get on to them. Appreciate the info. 

[MER13]

I’ve sent another email to Lidl with all above suggestions. Thank you. I havnt found out about the notices/camera permit yet. But am going thru. Harrow council pages   Cheers. 

[MER13]

Another bog standard reply from Lidl this morning. 
Unfortunately, we are unable to make an appeal on your behalf. This is because all appeals need to be placed in writing directly to Athena ANPR by the appellant. Doing so allows you to retain your right to formally appeal any decisions made by Athena ANPR.

The most efficient way to appeal your parking charge is to do so with the Car Park Management company direct. Details of how to do this will be on the parking charge notice you have received. 

[MER13]

I didn’t give up tho. I wrote again. After a bit of a hunt I found the CEO’s email. Explained again the genuine mistake that I made and this time they listened. The fact someone actually ‘listened’ Was as satisfying as having Lidl agree to cancel the PCN. 

Thank you all very much for dipping into this conversation. It gave me the ooomph to write to Lidl and not have to engage with Athena at all. 

[MER13]

Thanks FTMDave!! Good advice again.

 The cancellation came as an email reply from Lidl, so I will keep it on record.  Will also get a letter going to Athena from mum. 
cheers