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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Making a new Will - thinking through options available.


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I would always use a solicitor to draw up a will unless your wishes are relatively straightforward.  The biggest danger in a DIY will is that you do not take account of all the "what if scenarios".  What happens if you and your husband die years apart or what happens if you die together?  What happens if one or more of your beneficiaries die before you?  What if your chosen executor dies before you?  What if one of you dies and the other remarries?  (This happened in my family and led to an almighty bust-up.  It happens!) The list of "what ifs" is not endless, but the solicitor drawing up your will will go through them with you.

 

(To give a personal example, my wife is a solicitor and we have three law degrees between us and the Law of succession - ie wills - was one of my specialist subjects.  When we got married we thought we'd do our own wills.  We did, and we made a hopeless mess of it!  And we didn't have any children!  We ended up paying a solicitor to do it.)

 

You may only have one chance to get your will right.  Once you are dead you can't say " No...no...that's not what I meant!"  Shop around different solicitors for competitive quotes.  (I would guess you'd be looking at £200 to £500 tops depending where you live).

 

Whatever you do - do not appoint solicitors or any other professionals as executors!  If your son is reasonably intelligent he'll be able to cope and can get help from forums like this or Money Saving Expert or the .gov website.   And do not use a firm of will writers to write the will.

 

I'm sorry, but I'd also be wary of having any involvement with charities to write the will or be executors.  Leave a bequest if you must but think carefully what you are doing.  Charities can be a bit of a PITA when they are beneficiaries under a will.  If I wanted to leave anything to charity, I'd gift it during my life, not from my estate.

 

If your testamentary wishes are absolutely straightforward, then consider a DIY will, but think carefully as to whether it is worth it.  You mention "children" in your opening paragraph but then only mention a single son.  Is it a simple case of "everything to our son"?

 

You also mention self-isolation.  If you want a will done ASAP, remember you need two witnesses who are not beneficiaries (or spouses of beneficiaries) under the wills.  Can you do that if you are self-isolating?  I'm sure solicitors could (they provide their own witnesses).

 

PS - Remember you are talking about two wills.  Some people are under the mistaken impression that two people can make a single joint will.  You can't.  And you really do need a solicitor to explain what the surviving partner can do after the first of you dies.  It's not nice to think of but you do need to be aware of it and consider it.

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Yes - they will be mirror wills.  The "problem" with mirror wills is that the surviving partner can revoke/change their will after the death of the first spouse.  Or if the surviving partner remarries, their will is automatically revoked by the marriage.  I'm sure if you are both in your 70s you believe this will never happen - but it could!  It happened in my family and the children of a first marriage ended up being disinherited in favour of step-children.  There are such things called mutual wills which get around this problem, but they almost always cause more problems than they solve and are very unusual these days.

 

This is the main reason why you need legal advice and ideally need a will drafted by a solicitor.  You need to ask the question:  "What if I die first and my husband marries someone else?"  I know it's a difficult question even to contemplate, but you do need legal advice about how to accomplish what you want.

 

In the meantime you have "a will".  If you are reasonably happy your son could act as executor you might want in the short term to remove the solicitors as executors.  How you do that I don't know.  Can you do it by a codicil?  Can you get something in writing from the solicitors whereby they agree to renounce the executorship?  Does it require a new will?  I don't know.  If no-one else here does, you could try asking local CAB or a different solicitor or try either of these:

 

https://forums.moneysavingexpert.com/categories/deaths-funerals-probate

 

https://google.info/forums/forum/legal-forums/wills-probate-and-bereavement

 

In the longer term you need to get a proper new will done.  I'd arrange it sooner rather than later.  (Not because your in danger of dying soon - just for peace of mind!  See a solicitor!

Edited by Manxman in exile
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If you get no more useful info here, I'd try asking on the two links I gave above tomorrow.  Those are both boards which specialise in "will" type questions.  The second board has (or had) at least one contributor (name of peridot) who is a probate lawyer.  Unfortunately traffic is a bit slow on that board and you may have to wait a couple of days for responses.  You'll get more and quicker responses on the other one (Money Saving Expert) and contributors seem quite knowledgeable.  Ask how you should go about removing the solicitors as executors in the short term before doing a more thought out revision of your wills.

 

I'd speak to your new solicitors first for advice on how to proceed in your situation (including removing the other solicitors as executors on your current wills).  If you speak to the current solicitors first, they may not be so helpful - if you see what I mean!

 

I suppose if you were really desperate now, you could just copy the existing will and put your son as executor with daughter as a backup.  Problem is, if your existing will is quite old, it may not do what you want it to do because of changes in legislation etc.

 

So you do really need advice how to continue.  Good luck!

Edited by Manxman in exile
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Follow the advice from your new solicitor is what I'd say.  If they say you can change the executor on current wills by a codicil then I presume they know what they are talking about.  If you decide you want to go down that short term route, double-check with them how you do it properly.

 

Mutual wills can cause much bigger problems than they solve.  The solicitor who drew up your current wills wanted it made clear they were NOT mutual wills.  That makes sense.

 

[With mutual wills the surviving partner cannot change their will after the first person dies.  Although that can be advantageous in some situations, in others it can be unfair and too restrictive and generally our legal system does not like the idea of mutual wills, and they are best avoided - except for very good reason, of which there are very few].

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