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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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why should they get them back when they signed for the account and charges when they applied for the account?

 

The bank I work for will take circumstances into account, so if ur going through a divorce or break ur leg they will help out.

 

everything is dispraportionate thats how people earn money, it doesnt cost a plumber £35 an hour to fix ur pipes, but its what they charge and you agree to it... 6 years later are you gonna go back to him and get ur money back?

 

The reason why somebody will sign an agreement to pay these ludacris charges is because they have no choice!!

Tell me a bank that doesn't have these extortionate charges?

People are being forced to have bank accounts, if you work you need an account if you get benefits you need an account!

So the people have no choice.

 

I agree with you that people who are overspending, shouldnt be and they should live within their means, but the banks should take some responsibility and if they decline a payment/transaction then it should be exactly that! they shouldn't let any money leave the account if its not there, instead they authorise the payment and charge you £35 for it!!

 

Again same thing with the plumber, no one wants to pay way over the odds for a job that takes 2 Min's, but they have no choice!

Well actually a plumber wont be able to charge like they do soon, because there are European plumbers that are coming over to the UK, who are charging a fair[b/] price for the services.

 

The banks also need to take responsibility for lending money too.....

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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I do agree that charges are excessive, but what isn't??? everything is designed to make profit, its the way of the world....

 

So that's ok then?

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

Link to post
Share on other sites

Obviously its not gonna cost 30 - 35 to bounce a dd, but it is what customers sign up to, i should think if people maintained their own payments e.g get ur gas bill then got o the post office to pay it... if u add up ur man hours it would probably work out that a bank account is good value for money and if u make sure u have money to cover payments then its free

 

I got a parking ticket and it really hacked me off but I took it on the chin I knew I shouldn't have parked there so my fault, I paid it and wont park there again

 

Like i said before, customers DONT have a choice when they sign up, they need bank accounts and the banks use this to their advantage.

 

All we are asking for is for the banks to be FAIR

 

With regards to the parking ticket, you have parked illegally so your going to get fined, you could have been putting someones life at risk because of your illegal parking,you cant compare bank charges to parking illegally..............

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Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

Link to post
Share on other sites

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Thread Locked

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If you need to add something to this thread then

 

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at the bottom of one of the posts.

 

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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