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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Common Law Penalty Charge Rules v UCTA


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Hey guys,

 

There seems to be a lot of discussion on the power of the court to rule a term out as being unfair under the Unfair Contract Terms Act/Unfair Terms in Consumer Contracts Regulations.

 

There's a much simpler way of getting penalty charges set aside which people seem, at least at the moment, to be overlooking.

 

From Halsbury's Laws of England:

 

"1065. Liquidated damages distinguished from penalties.

The parties to a contract may agree at the time of contracting that, in the event of a breach, the party in default shall pay a stipulated sum of money to the other. If this sum is a genuine pre-estimate of the loss which is likely to flow from the breach, then it represents the agreed damages, called 'liquidated damages', and it is recoverable without the necessity of proving the actual loss suffered. If, however, the stipulated sum is not a genuine pre-estimate of the loss but is in the nature of a penalty intended to secure performance of the contract, then it is not recoverable, and the plaintiff must prove what damages he can. The operation of the rule against penalties does not depend on the discretion of the court, or on improper conduct, or on circumstances of disadvantage or ascendancy, or on the general character or relationship of the parties. The rule is one of public policy and appears to be sui generis. Its absolute nature inclines the courts to invoke the jurisdiction sparingly. The burden of proving that a payment obligation is penal rests on the party who is sued on the obligation."

 

So, if you use this method:


    The burden of proof lies with the Bank to prove the charges were reasonable, not on you to prove they were unreasonable as, debatably, it does with UCTA/UCTTA. This essentially means it's much easier for you to win your case.
     
    This is the best bit - the court cannot use any discretion. It's simple - if the bank are charging you more then the cost to them when you overdraw your account, the judge has no option but to grant you your money back.

 

In my opinion, this ancient common-law stuff is a far better weapon in this case than all the modern statutes! It's just impossible to find without access to a law library.

 

I'd appreciate any comments anyone has... and I'm happy to do a bit of digging if anyone would like any further information!

Information/advice is given in good faith, but I cannot take any responsibility if you choose to rely on it. If in any doubt, seek advice from an insured, qualified professional.

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Hey guys,

 

There seems to be a lot of discussion on the power of the court to rule a term out as being unfair under the Unfair Contract Terms Act/Unfair Terms in Consumer Contracts Regulations.

 

There's a much simpler way of getting penalty charges set aside which people seem, at least at the moment, to be overlooking.

 

From Halsbury's Laws of England:

 

"1065. Liquidated damages distinguished from penalties.

The parties to a contract may agree at the time of contracting that, in the event of a breach, the party in default shall pay a stipulated sum of money to the other. If this sum is a genuine pre-estimate of the loss which is likely to flow from the breach, then it represents the agreed damages, called 'liquidated damages', and it is recoverable without the necessity of proving the actual loss suffered. If, however, the stipulated sum is not a genuine pre-estimate of the loss but is in the nature of a penalty intended to secure performance of the contract, then it is not recoverable, and the plaintiff must prove what damages he can. The operation of the rule against penalties does not depend on the discretion of the court, or on improper conduct, or on circumstances of disadvantage or ascendancy, or on the general character or relationship of the parties. The rule is one of public policy and appears to be sui generis. Its absolute nature inclines the courts to invoke the jurisdiction sparingly. The burden of proving that a payment obligation is penal rests on the party who is sued on the obligation."

 

So, if you use this method:


    The burden of proof lies with the Bank to prove the charges were reasonable, not on you to prove they were unreasonable as, debatably, it does with UCTA/UCTTA. This essentially means it's much easier for you to win your case.
     
    This is the best bit - the court cannot use any discretion. It's simple - if the bank are charging you more then the cost to them when you overdraw your account, the judge has no option but to grant you your money back.

 

In my opinion, this ancient common-law stuff is a far better weapon in this case than all the modern statutes! It's just impossible to find without access to a law library.

 

I'd appreciate any comments anyone has... and I'm happy to do a bit of digging if anyone would like any further information!

Information/advice is given in good faith, but I cannot take any responsibility if you choose to rely on it. If in any doubt, seek advice from an insured, qualified professional.

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Very interesting. Thanks

 

... invoke the jurisdiction sparingly. The burden of proving that a payment obligation is penal rests on the party who is sued on the obligation."

 

 

Does Halsbury's give any sources for this please.

Halsbury is a useful source we need authority.

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Very interesting. Thanks

 

... invoke the jurisdiction sparingly. The burden of proving that a payment obligation is penal rests on the party who is sued on the obligation."

 

 

Does Halsbury's give any sources for this please.

Halsbury is a useful source we need authority.

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  • 1 year later...

You have misinterpreted this as far as the burden of proof goes. Penal charges are unenforceable - so the situation Halsbury envisages is one where someone is being sued for nonpayment of penalty charges - i.e. where someone is trying to enforce a penal clause, not challenge one. That's why it says 'The burden of proving that a payment obligation is penal' rather than 'isn't penal'.

 

The passage about burden of proof would apply if the bank had taken one of its customers - the 'person who is sued under the obligation' - to court to make them pay the charges. And it would act in the bank's favour in such a case.

 

Of course it's not likely to come up as banks can just dip their sticky fingers straight in and debit the account without even asking, let alone going to court.

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  • 2 weeks later...

Hi, I'm afraid that I don't agree with stax68 - I think the extract in the OP is quite applicable to our situation. Just one problem though - as far as I can tell, "Halsbury" is just a digest of existing law; it is not in itself an authority.

http://en.wikipedia.org/wiki/Halsbury's_Laws_of_England

In any case, the threat of UTCCR + Dunlop is enough to face the Banks down. Regards Mad Nick

Abbey £8370 settled 17 Apr 07

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Yes, Halsbury is not an authority (though you do see counsel refreeing to things like textbooks, law comm reports and scholarly articles in the appeal court + higher).

 

But I don't see why you disagree with me. It seems quite clear - the burden is on the person who denies they are obliged to pay the charges.

 

Don't misunderstand me as saying this is a significant problem though. The burden of proof is one thing, the standard of proof quite another. Although the burden is on us, it's not a very weighty one. We only need to 'prove' the charges are penal on the civil standard - the balance of probabilities.

 

I assume that's why the OFT ruling is mentioned in the standard templates - because even though it's about credit card charges, it might be enough to make it seem more-likely-than-not that these charges are penal. Once you can do that, the opposition have to try and produce some evidence to swing the probabilities back in their favour.

 

In a way, it may be best not to spend too much time looking too deeply into the legal stuff, especially the more obscure stuff like the 'principle of reciprocity' etc. The templates work, it won't go to trial, so why waste time on the technicalities? ;)

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Hi stax68, I think we end up violently agreeing but I had just thought you had interpreted the extract too narrowly.

 

It doesn't matter whether the penalty charges have been paid or not - they can still be challenged as not genuine pre-estimates and/or penalties. Clearly, if you've already paid the charges the other party is hardly going to sue you - but you can still challenge them retrospectively within the relevant period of Limitation (ie you are suing them, not them you).

 

Hence, the last sentence of the OP extract is rather confusing : "The burden of proving that a payment obligation is penal rests on the party who is sued on the obligation." from whence came your interpretation that it just applied to "a situation where someone is being sued for nonpayment of penalty charges - i.e. where someone is trying to enforce a penal clause, not challenge one. That's why it says 'The burden of proving that a payment obligation is penal' rather than 'isn't penal'."

 

That was the extent of me disagreeing with you. I totally agree with your last post. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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Ah yes, I see. I didn't express myself very well. I didn't mean to suggest that the rule (if it really is a rule) described in Halsbury didn't apply to our situation. I was just pointing out that the situation they describe wasn't the same as our situation - i.e. they were assuming a situation in which the plaintiff is the person seeking to apply the charges - and that as a result, the point about teh burden of proof had been interpreted back-to-front. Anyway, I didn't get where I am today by indulging in extended lovefests of mutual agreement, so let's leave it at that. (In fact, I got where I am today by a combination of excessive drinking and extreme laziness.)

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  • 11 years later...

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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Information/advice is given in good faith, but I cannot take any responsibility if you choose to rely on it. If in any doubt, seek advice from an insured, qualified professional.

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