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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HMRC Pending Statutory Demand & Bankruptcy - Dont know where to turn


Reval1969
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Hi Reval and sorry to be late posting but I've only just seen the request for my input.

 

First off, this scenario has been going on for many years so stop trying to sort it all out in a rush. Panicking will get you nowhere. You need to give us some info so we can point you in the right direction.

 

You almost certainly need to engage the services of a firm of Chartered Accountants who have personal tax specialists who will have the experience to tackle HMRC in the right way.

 

I would not make a complaint at this stage to an MP - way too early. You need expert advice from someone who can go through the figures for each year with you.

 

Also, you need to be aware that the HMRC Compliance folk who "work out what you owe" have little control beyond their assessing what is allegedly owed. The tax collection side are not interested in how a debt arose - they only care that it's paid quickly.

 

A solicitor is not what you need. Generally, a tax specialist with a Chtd Acct will be the best, and the cheapest option.

 

Finally, stay OFF the phone from now on. If HMRC call you, tell them you require everything in writing only, then hang up !! And do NOT call them for any reason.

 

Some info please:-

 

1. Who said a SD is due any time. Was this by phone or in writing.

 

2. Were you paid under PAYE from the employer, or treated as self-employed.

 

3. Have you received detailed calcs of how the alleged arrears arose from the Compliance officer, including tax, interest and penalties.

 

4. How did you claim tax relief on the entertaining and motoring costs - ie under what heading did you claim relief for each on your SA tax returns.

 

Specific answers please to each Q and we'll move on from there ..............

 

:-)

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Hi again Reval,

 

I also want to add - I see no reason at all for you to feel ashamed of what you did.

 

Unless you knowingly set out to defraud HMRC, I think you have made mistakes which have been compounded over the years.

 

I suspect HMRC may well have taken advantage of your naivety, your fears and your wish to sort this quickly and quietly.

 

:-)

Edited by slick132
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We could do with some help from you

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Thanks Reval,

 

I can assure you, seeing an accountant's tax specialist will help you put this into perspective. They will explain how HMRC work and take advantage of a taxpayer who is not represented by professional who knows the ropes.

 

Stop panicking about this. Stop worrying about shame or embarrassment.

 

Start to sort this TODAY if you can by seeking an accountant who specialise in HMRC tax investigation. Don't pick the first you find - seek recommendations by someone you know who can recommend a firm. Ask the firm for an idea of the hourly fees you'll incur including VAT.

 

Speak to, or visit, 2 or 3 firms to find one you think understands your problem, and you think you could work with.

 

An SD is really not a huge problem and it can be easily challenged and put on hold by a tax specialist, until you have got advice and support.

 

I suggest you get the tax specialist to go over the papers you have from HMRC (including the detailed final calcs showing the amounts due) to see what you can do to have this looked at again with a view to reducing the tax due. Also the interest and penalties.

 

I wonder WHY HMRC never challenged your claim for expenses over all these years. It is pretty rare for an employee to have valid claims for expenses beyond basic amounts for clothing, subscriptions, etc.

 

If HMRC calls you about money owing that you haven't paid on time, tell them to write as you are now dealing with this in writing only.

 

Seek recommendations from family or friends and get yourself the professional help you need - today !

 

:-)

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Hi TaxHero,

 

I would recommend using a Chartered Tax Adviser. They have the most tax knowledge.

 

I disagree - The CTA (formerly ATII) qualification is something that some people that work in taxation for Chartered Accountants might take but IMHO the majority of tax specialists will work without specific qualifications. There are thousands of tax specialists with vast experience and knowledge who work for Chtd Acct'ts under the supervision and control of the firm they work for.

 

My main concern would be to find a Chtd Acct't with adequate tax staff to have good experience and knowledge of working in HMRC Compliance or Back Duty investigations.

We could do with some help from you

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Hi Reval,

 

Continue the search for a firm that'll take on your case and help you appeal on the basis that you didn't know what you were agreeing to, with no professional advice at the time.

 

Sorry but I don't agree with UncleB's post #36 .

 

I see no point in getting info from your employer as this is just not relevant to your case.

 

I would focus on finding a tax specialist to assist - keep at it and you should find the help you need.

 

:-)

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Hi UB,

 

Reval's entertaining expenses should have been reimbursed by the employer but they were NOT, for whatever reason.

 

Any arrangement between the employer and employee does not alter the fact that OP may have claimed expenses that were not allowed.

 

Reval is NOT going to be able to sue the employer IMHO. The issue really is between Reval and HMRC.

 

:-)

Edited by slick132

We could do with some help from you

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