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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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YES Loans, success !!!!!!


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Hi guys and gals,

 

Not sure if it's in the right area but I have quite a nice little story that should pass your time today....here goes.

 

My sister in law and brother in law are having a baby, they have struggled with cash ever since he left the forces, being in insolvency they naturally turned to me to look for guidance, my advice, stick it out for a while, ill help you should you need it, your going to get pay rises soon plus your child tax credits etc, so it should be ok.

 

However, they decided to get a consolidation loan and approached YES loans as credit history was scorned.

 

Anyway, they rang them and decided they could do it, so they sent off their £49.50 admin fee, they received a letter and some poxy pre filled form, filled in incorrectly, so they sorted it.

 

They were told someone would call them and let them know how their application was going.......noone called, so they called them, sorry sir your application has been declined:evil: , yeah right, robbing gits......

 

So i suggest they get their credit file and check for a footprint, so they did, what a suprise not a single footprint in six months !!!

 

"I tell you what, ill get that money back for you, no problem" so I wrote,

 

#####

#####

#####

#####

#####

Yes Loans Limited

Tintern House

William Brown Close

Llantarnam Park

Cwmbran

NP44 3AB

Our ref: GI/Yes/1

Your Ref: ######

19 October 2006

Application Reference #######

Dear Sirs

I write with reference to the above application and your letter of 16 August 2006.

I paid you £49.50 as an administration fee and would welcome your comments on what this fee is used for detailing personnel charge out rates and time charged when working on my file.

Furthermore your letter indicates that I would be contacted by a member of yes loans within the timeframe indicated to confirm the status of my application, this was not done and I had to ring yes loans who ultimately informed me I had been declined a loan.

Upon receipt of my credit file it would appear that no footprints have been left in any time period yes loans were involved with my personal affairs indicating no credit checks have been carried out by yes loans, a client or subsidiary.

I therefore question the legitimacy of the application and request all information relating to this matter and the administration fee of £49.50 being remitted within 7 days.

Failure to do so will result in a formal complaint being made against yourself with your licensing body and a demand for a thorough investigation being made.

Yours faithfully

The Brother in law

Apparently they tried to call him, but he said it was not a good time..

Anyway, two days ago I get a phone call, guess what I got in the post, a cheque for £49.50 with a complete bullpoo letter stating they were very sorry I wished to cancel the application:-? Er, no, you effectively stole £50, and I had you lot bang to right, you had done sweet nothing for my families £50, which now is going to provide some nappies or something special at Christmea as they thought they had lost it.

So if anyone else has had the same experience try it, you might like.

Oh, she went into labour this morning at 4.00am so, hopefully I will be an uncle very shortly..he he he:p

  • Haha 1

Barclays - £276.60

6/11/06 prelim letter sent:eek:

22/11/06 LBA Sent:-)

N1 to be filed 30 Jan 2007 :cool:

 

Barclaycard - Awaiting response from prelim + complaint for blatant ignorance. Unsure of Charges. :mad:

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