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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Using a claims management company for the sole purpose of obtaining info


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Hi everyone,

 

I've tried, and failed so many times to put together meaningful documents to send to many banks over my lending past

- so I approached The Claims Guys bacause of their offer:

 

They will contact everyone on my behalf to see if I had PPI, and then I can go ahead and claim myself.

 

I haven't yet sent back the paperwork and of course the emails, texts and phonecalls are starting to ramp up.

 

Has anyone used this facility?

 

Is there any persuasive technique someone can apply for me to just go ahead and do all of this myself?

I did start, but got stuck on my first bank and just didn't carry on.

 

Cheers

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Christ sake tell them NO cancel.

 

 

why not simply send SAR's

they have no more clout that you!!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well, that's a lot of SARs to send and I could do with as little faffing about as possible.

 

Remember, I am unlikely to continue with them managing the claim, just getting the information for me.

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Well, that's a lot of SARs to send and I could do with as little faffing about as possible.

 

Remember, I am unlikely to continue with them managing the claim, just getting the information for me.

 

Hope you have not divulged your bank account details...as they will take their fees whether they or you are successful

 

Andy

We could do with some help from you.

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I can scarcely imagine that it's that easy and that the claims company will allow you to get away with it.

 

In any event, although I would not recommend anybody going with this company – The Claims Guys – or any other claims management company for that matter, I don't see any point in essentially ripping them off.

 

PPI claims are not hugely complicated although sometimes they need a bit more persistence than usual. It's a hassle, but much better to keep the extra money for yourself then give 25% or more to claims management companies.

 

I've looked at The Claims Guy's TNCs in respect of the checks and I must say that it seems a bit woolly as to what your rights are once you have had the free check.

 

I wonder what information they actually release to you if they decide that you have had PPI. It may be that they simply say that you have had it that they don't give you any details and that effectively means that you are pretty well back to zero and still have to do all the spadework.

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you need to be aware there are loads o threads here whereby the claims guys latterly chase fees as soon as someone coughs up.

you need to specially in writing tell any bank that you try and reclaim from that the claims guys have not been appointed as your agent and should not be told of any successful outcomes

 

 

as when they send the sar's or make enquiries for you

they put an interest marker on the relevant PPI accounts

 

 

https://cse.google.co.uk/cse?cx=partner-pub-0964707606882478:652l7hswbgv&ie=UTF-8&q=The+Claims+Guys+&sa=Search+CAG#gsc.tab=0&gsc.q=The%20Claims%20Guys&gsc.page=1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks all for your replies. Sounds like the best option is to just not use them as there's too many opportunities where they can either go ahead and start the claims process, or attempt to claim a fee. At least in contacting them it did give me the opportunity to go through my account and address information so I do essentially have the list of banks I'll need to get in touch with.

 

 

Cheeers

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