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Holiday Club Gran Canaria ? - intrum justitia Debt Collection Threat


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Hi,

Others will advise soon on the holiday contract side,

however with the chargeback, complain to Santander, exhaust the complaints procedure and then take it to the ombudsman.

Ignore the DCA, Who are they?

Ignore the phone calls (you can block them), all letters are just maybe, if, could, might, may, so therefore ignore everything except the word that says will.

Stigman

  • Confused 1

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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  • 2 weeks later...

Hi,

 

The final letter from the Bank will be either a Final Response or Deadlock Letter to take it to the Ombudsman.

 

I would send the Ombudsman as much information as you can, include a timeline as well so they can see the full history.

 

If sending via post, send copies only, NEVER send originals.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

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