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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is it worth the POPLA appeal - Parking Eye 2X PCN's **WON BOTH**


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you make a number of very valid reasons as to why no contract may be formed

and in an appeal to POPLA i would be saying that the signage is inadequate and incomprehensible due to all of the points you raise.

 

 

Also make an issue about the ownership of the land and demand that PE produce a copy of the assignment from the landowners to PE

that allows them to make civil claims in their own name.

 

 

I would also have a look at the land registry entry for the address

(if you phone them up and ask them for the actual registry entry number as you are having difficulty identifying it

they may well tell you the name and address of the plot and who owns it so you save £3 and get the correct info)

as there is a good chance that PE have signed a deal with a tenant there rather than LL and third party contracts arent worth a bean for PE.

 

Also, when you ask for help bear in mind we all do this in our own time and most people have been busy with relatives

and the like for the festive period.

 

 

there has to be quite a lot of self help as well so if people say get a picture of the signage

it is fairly important to do so as the siting, size, font size, colour etc of the signs

make a big difference to whether it is considered to be legible or confusing. just telling us what is written isnt enough.

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your second point needs implifying to you demand sight of the contract between PE and the landowner

as you do not believe that there is a contract that assigns the right to make civil claims in their own name to PE.

(they dont like to show their contracts as many are flawed so you may well win by the non submission of critical proof)

 

they will have various rights by way of the contract but that can be with anyone so the critical bit is the right to sue in their own name.

 

The other things to mention about use of land,

 

 

ANPR not working properly should be saved for the future if you lose the POPLA appeal as they cant and wont look at these issues.

 

 

They will win you a court battle but not this so dont waste the ammunition.

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When you fluff things out it gives room for argument so simple is best.

so common wording would be "the appellant does not believe that PE has a contract with the landowner where the landowner assigns the right to PE to make claims and take legal action in their own name and demands strict proof by sight of this contract between the landowner and PE"

Reason for this is quite often the contract is with a managing agent or tenant and no valid for making claims against another party (ie motorist)

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so no evidence of having the right to enter contracts and make legal claims in their own name then?

You willll need to rebut their arguments about quality of signage and possibly send images of the signs at the entrance and make notes about location of entrances to other properties and say that this is confusing and the signage is insufficient under the circumstances. Check that their signs are not just stock photos if you can find differences between their photos and the real sign, such as scratches, graffiti, etc. In sghort you have to generate a doubt that is strong enough (but the lack of proof of contract should be paramount in POPLA's consideration)

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We will need to know the names of the pieces of land so we can investigate. Also ask the local council whether PE or the landowner has got permission to put their signs up under the advertising hoardings display regs of the Town and Country Planning Act. No PP then the signs are illegal and no contract can ever be formed

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