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Epic Motors Coventry


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08 Fiat Bravo: Broken Turbo

Complaint was made live against Epic Motors - response to customer's complaint:

 

I have found this problem to be one of the most hardest and frustrated customer's to help.

 

 

Everything I have tried he has rejected,

I had a transporter outside his house within 24 hours of him phoning me for his vehicle to be collected and fixed under warranty.

 

 

He rejected this which made things harder to deal with,

there has been a lack of communication and understanding from both sides.

 

 

I have been trading in cars for over 30 years and have never come across a customer that has left me so frustrated.

 

 

I have gone out of my way to try and help this customer, but for what ever reason he could not see this.

 

 

Hopefully everything has now been sorted as turbo is being fixed under warranty as previously suffered to customer.

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Thanks for this. Do you know if your customer has posted on this forum as well?

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Oh right, I see that he has.

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nice to see you here Jamie

very welcome

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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