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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Living way beyond his means.


LesleyG
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Banging my head on a brick wall here.

My ex is self employed. He owns the business, building, land and has around 6 employees. He lives with his partner who only works 2 to 3 days a week. their house is mortgage paid. They have a car each, numerous holidays, all mod cons and can afford expensive concert tickets.

He only has my son overnight around 3 nights a month, he has never bought him clothes, paid for school trips etc or even attended a parents evening.

As he's told the CSA he pays himself between 0 and £100 a week, he only has to pay me £5 a week.(He does his own accounts).

I know he's lieing but the CSA's hands are tied as he's self employed. I was advised by CSA advisors to appeal via the Gov CSA online re: ex living beyond means. There is absolutely nowhere on the site to do this! I rang the advisors back and even they looked online and agreed. I've sent an email to the site to complain about this problem but haven't heard anything back yet. Has anybody got any ideas or advice?

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The CSA say because he is self employed, their hands are tied. They're not allowed to delve. I even spoke to a solicitor who was keen to help until I told him he was self employed....and then he put down his pen and shook his head. Why can self employed men get away with it? It makes me furious! His parents are very well off, her father is always giving them monetary gifts but his son gets a fiver a week maintenance.....not even pocket money. As he does his own accounts, could the Inland Revenue do anything at all?

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Yes they can if he's doing a little creative accounting. Put it this way, they would be interested to know how he runs a car, pays a mortgage and holidays abroad on £100 a week. It would be difficult to argue that its all from his partners part time job and they will check her salary.

 

 

The CSA say because he is self employed, their hands are tied. They're not allowed to delve. I even spoke to a solicitor who was keen to help until I told him he was self employed....and then he put down his pen and shook his head. Why can self employed men get away with it? It makes me furious! His parents are very well off, her father is always giving them monetary gifts but his son gets a fiver a week maintenance.....not even pocket money. As he does his own accounts, could the Inland Revenue do anything at all?
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