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Give us your fingerprint or cancel -Lifestyle Fitness


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Lifestyle Fitness have taken over the gym where I train. They have recently installed fingerprint readers and have been asking people for their index finger print. I have misgivings about giving allowing them to have my print, there has been no information given apart from saying it will be stored securely.

 

On Monday, pins will no longer be working. I've been told that I will have to contact Harlands to cancel my membership (apparently only having to give 14 days notice!) and I will have access until July 1st.

 

Anyone else been in a situation like this? Where do I stand?

 

Thanks in advance

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Hmm, I dont think so. I would not be happy about giving my finger prints to a private company either. Nor would I be very happy at having to invest time in cancelling my contract mid way through its term because of this.

 

I wonder if it would be worth speaking to the Information Commissioner to see if they have the proper permissions to store finger prints ?

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Hi Superstretch,

 

It's really up to you. If you don't want the gym to have your scanned fingerprint for personal security reasons, that is your prerogative.

 

In the circumstances, you could cancel citing their change of policy being unacceptable. I'll bet Harlands do not agree that you can cancel at all, or with 14 days notice as you were told at the gym.

 

In any event, if you want to cancel, take 2 letters to the gym confirming that you are cancelling as from 1st July as you are not happy about the gym's ability to store your fingerprint securely. Leave one copy with them and, if they say you have to contact Harlands, just confirm that you are allowed to cancel via the gym.

 

Also, get a staff member to sign and date the second copy so you have proof of delivery.

 

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