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Cancel Carcraft Drive happy policy


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I bought a car from CarCraft on 29th April 2014. Im happy with the car but i now noticed ive been signed up for a Guarantee package costing over £3500.. The document says i can cancel in 30 days but the fiance document says if i cancel i must pay the full cost of loan back to finance company if cancelled within 14 days!

 

 

What should i do? I want out of this policy!

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we have a carcraft rep here

 

looks like you got spoofed by the advisor for

the purpose of commission gains to them

 

yes you can cancel the whole thing under mis-selling rules.

 

i'll alert the rep to pop in.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Guest Carcraft Customer Service Manager

Hi CKIt

seems you have the cancellation policy for the Guarantee

and the 14 days right of withdrawal mixed up.

 

You have 30 days to cancel the guarantee,

but you must do this in writting to customer services at Head Office.

 

Give them a call on 0845 923 9495 to log your intent to cancel the guarantee,

 

then send in a signed letter requesting the cancellation.

 

Hope this helps

 

Linzi

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Guest Carcraft Customer Service Manager

Absolutely - they will explain everything to you on the phone too :)

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