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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPI after bankruptcy, court information needed.


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Needing some advice, made bankrupt 2004, discharged 2007.

 

Last year I made a claim for PPI on an old loan that was part of my bankrupty, The bank awarded me £3486. They then sent me a letter confirming the cheque was being sent to the OR.

 

AIB the contacted me to say they were asking the Sheriff Court for reappointment. The court then asked me if I agreed with this or if I had any objections. I objected to have my day in court. I recieved my papers 17th January to say I was to appear 20th January.

 

At the hearing the Sheriif asked if I had seeked any legal advice on this which I replied no, he then said due to the short time I had to prepare due to when papers were served he wouldnt grant the reopening of the bankruptcy as that seemed the logical option due to the amount involved. He did also say if I can give a valid reason as to why it shouldnt he would then side in my favour. Hearing rescheduled for 12th February

 

I then did some research and almost every site says that PPI before bankruptcy does go to the OR.

 

I then stumbled across the Bankruptcy and Debt Advice Bill(Scotland)

 

Ill list the key point as I asked the AIB for certain information after reading it.

 

(4)The Accountant in Bankruptcy may make an appointment or reappointment under subsection (3) only if, in the opinion of the Accountant in Bankruptcy, the value of the newly identified estate

(a) is not less than £1000 (or such other sum as may be prescribed), and

(b) is likely to exceed the costs of

(i)the appointment or reappointment and

(ii)the recovery, management and realisation of the newly identified estate.

(7)(e) the likely distribution under section 51 following an appointment or reappointment under subsection (3)

 

I asked them for

1 Value of assets

2 Anticiapted costs of reopening bankruptcy

3 Amount creditors likely to receive

 

First letter I received from them said that due to my file being destroyed due to length of time they couldnt supply me with this. I contacted them by phone saying that the information I required had no bearing on any old paper work, They asked me why I was needing this information and I mentioned the bill to them, what struck me as strange is they had no knowledge of the bill yet they have been instrumental in development of this.

 

Roll on to Saturday 8th few days before im due back at court and i received another letter with this information

 

1 3486

2 3200

3 286

 

Conveniently it comes in under the asset value but does state thats just the costs of reappointment and solicitors fees. You still have to factor in the distrubution and off course finding out who the creditors are since they destroyed my file.

 

Does this mean I can go into court and say there wont be any money left for my old creditors so reappointment shouldnt have been seeked?

 

I will add that my debts at time of bankruptcy were roughly 17k, the AIB informed me that from sale of house and other money they received 6000 went to my creditors which they said was 0.36 pence to the pound, in other words if ive calcuated correctly they received enough in to pay my creditors but due to there high fees very little was actually paid them and from there calculations the same is about to happen again.

 

Any input anyone can give would be greatly appreciated.

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