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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

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      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

CFO Bank account shanningens

MrsE74

By MrsE74
in Capital Finance One/ Mtcollect

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MrsE74

MrsE74

Posted
Posted

Hi All,I have been trying to get CFO to agree to a payment plan for about a year, I am on my 3rd Bank Card since I dealt with them and guess what? Yep they cleared me out over the weekend. Bank Fraud Squad dealing with it.Now whats the wording I need to use to get it back in my account before it stops pending?Also is there a template letter to cancel all potential CPA's?Thank youMelE

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renegadeimp

renegadeimp

Posted
Posted

Cancelling your card will not do anything. You need to cancel the CPA they are using on your account.

 

CFO are well known for doing this. Can i ask what have you said previously to your bank and CFO? Have you put any of it in writing?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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MrsE74

MrsE74

Posted
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Posted (edited)

It was via email, I requested to both CFO and Natwest that the CPA be cancelled and that I was withdrawing my permission. Not got was over 12 months ago.Been getting and ignoring the resolve emails. But got broker s c a m med recently I think they got the details from there (as do Natwest).I want to send something well worded via recorded delivery this week to try and stop having to organise another bank account.

Edited by MrsE74
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sillygirl1

sillygirl1

Posted
Posted

Have you contacted the OFT about this - they are doing a report on the PDL section and are aware of CFO's nasty actions - this may also make CFO aware you mean business... you will get a generic reply back from the OFT but every complaint is being collated and marked against the PDL companies.

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MrsE74

MrsE74

Posted
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I did that this morning ;-) I also raised the s ca mming loan broker with them and the FSA last week.I really need the money back in my account now as I have direct debits due out in the next couple of days. What is the best way of getting Natwest to put it back in.

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renegadeimp

renegadeimp

Posted
Posted

Ok. You told the bank and CFO in writing, yet they failed to comply? Time to go right over their heads and get the FCA involved. The bank has broken the law by not following your instructions.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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renegadeimp

renegadeimp

Posted
Posted

Natwest is wrong. Stop speaking to the phone monkeys and go to the top.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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renegadeimp

renegadeimp

Posted
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As a side note, since you have told the bank to cancel teh CPA's and they havent, then the bank are liable for any charges accrued on the account due to their failure to adhere to the law.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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renegadeimp

renegadeimp

Posted
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The bank is fully liable for that. I would tell the company you are paying the DD to and inform them that you are having account issues right now, and its in the hands of the regulators.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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