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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Some advice please


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Hi all

 

I wonder if someone can give me some advice please.

 

My hustand is a sub contractor who works trough a company a bit like an agncy. All they did was pay him his wages.

 

A few months ago they decided to put him on some training and they paid for it. My husband left this company 2 weeks ago because they wanted to cut his daily pay.

 

My husband got paid today and turns out they have deducted £200 out of his wages to pay for the course they put him on.

My husband wasnt told that if he left he would have to pay back the money for the course or did they inform him they would be deducting anymore out of his wages this month to pay for it they just took it.

 

My question is, Can they do this without informing him and with out written notice they my husband would have to pay it back if ever he left?

 

Thanks

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hi I am no expert in employment law but to give you a few examples of what I have come across as both employer and employee (1) if training is required it is up to the

contractor to provide suitably skilled operatives to do the job required as specified in the contract.ie if your husband was not qualified he should not have been set on to do the job and any training nessecary to complete the task is the responsibility of the contract owner

(2)there is case law about a bp agency worker who was dismissed and replaced by another and won his case in a tribunal for unfair dissmisal because bp told him his start and finish times.and his break times. therefore he was classed as employed.(lookthis up in any library under employment case law) if this was the case with your husband then the employer cannot make deductions from your husbands wages without his approval unless they take him to court.

hope this helps regards baldone

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  • 2 weeks later...

hi whatamess

just 2 things to look at before small claims

(1) direct.gov employment &deductions from wages

(2) regarding rules for selfemployed. I had a pub on lease and inherited a self employed keyboard player ( transfer of undertakings) who was working 4 nights a week, after being let down on numerous occasions we cut his days to 2 days and set someone else on for the other 2 and to cover us when he didn't turn up.

he quit and claimed constructive dismissal he won a provisional tribunal to take us to court where he won his case as we told him start and finnish times and days he worked. the good news for us was he told the tribunal and inland revenue vastly different amounts he was paid and therefore he agreed he was happy to just win his case and not receive compensation(no surprise there)

I am not sure of the time limits to bring a constructive dismissal case but if you contact acas they will tell you

regards baldone

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  • 4 months later...

Hi what a mess.

sorry to bother you but just out of curiosity and to further my education on employment law how did you get on with your complaint ?.

I understand if you do not want to elaborate.

regards baldone

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