loansathome4u.....reckles s lending practices

[madmatt1009]

Good evening,

 

I have just been made aware of the case of a lady with some mental health problems and a mild learning disability and this company.

 

This lovely lady has been given a flat by a housing association on a one year temporary contract initially to see if she can cope with independent living.

 

She has brought three items of white goods from this company, each documented separately with a greatly inflated (from high street ) cash price and an interest rate of 38%!

 

Each document lists her income, including DLA, but has no record of outgoings.

 

My questions are as follows;

 

1. should the agent have disregarded the DLA of her benefits, I understand that normally these amounts are protected.

 

2, should the company have queried her lack of outgoings?

 

3. I suspect that this lady may be moved to managed/supported living soon, she is not coping very well, In which case these three unused appliances will be not required.

 

I am looking for a decent resolution for this lady and your help would be greatly appreciated

 

Many thanks

 

Matt

[dx100uk]

1.yes

2.yes

 

3. send them back cancel the contracts - irresponsible lending

 

dx