Barclays requesting information on PPI Claim

[Sbean1]

Hi All

I am new to this forum and would really like some advice /guidance, please.

 

I have recently submitted a PPI claim to Barclays and they responded with the normal letter, saying they were looking into it. Then Yesterday I received another letter from the requesting more information:

 

1. Please provide documentary evidence of your employment at the time of sale. Accetable documentary evidence would be a copy of a letter from the Dept of work and pensions if you were unemployed or a copy of your accounts if you were self-employed.

 

I was employed with one company for the time of all the loans mentioned - so how do I respond to this question. As I was neither unemployed or self-employed.

 

2. Please provide any further details to support your complaint that the policy was unsuitable for your needs because you were part of your employer's sick pay scheme at the time of sale. In particular you may want to detail your employer name., the level of cover and length of cover provided

 

I can provide the name of my employer and could potentially call them for their sickness terms - would this suffice?

 

3. Please provide additonal details relating to how the policy was sold to you (May 2001 sale only). You may want to detail where the sale took place, who you may have spoken to, what information you were given, or any other information you can recall.

 

I cannot remember who I spoke to, where the sale took place (although I believe this one was a top up to an existing loan) - How to answer?

 

You may wish to include any additional information that you able to provide to assist us in fully and fairly assessing your complaint as quickly as possible.

All needs to be back to them in 10 days time!?!

 

Any advice/help/guidance, please?

I can see from going through the forum there is lots of help, so feeling pretty hopeful.

Sorry, if this has been asked before, but I didn't come across any replies in my search.

 

P.S. I am also going to send them the SAR letter - should I send this with my replies or separately?

:???::???::???:

 

 

[citizenB]

Your Subject Access Request should be separate to the PPI claim.

 

I will ask one of the PPI people to look in on you regarding your other questions.

[Sbean1]

Thank you - much appreciated CitizenB.

[Sbean1]

Thinking about this more rationally now,

 

perhaps replying with my employers details for the time of the loans and then saying:

 

to enable me to answer the other questions asked I require them to send me the SAR information.

 

...I have banked with them my entire life (including my business accounts, & numerous savings accounts too), so I am sure there will be a lot of information to send

[dx100uk]

I would be reluctant to send specific details yet

 

get that sar done

 

dx

[t18con]

and surely if your business account is with them they would already KNOW you were self employed in that era?

[Sbean1]

My business account is new, in the last year......but still they can see from their records for the loan periods, I was receiving monthly payments from my employer, into my bank account.