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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Landlady refuses to return deposit.


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You're clearly not a lawyer, or you wouldn't be asking for advice on here - so, you won't be doing any 'representing' of your nephew in court. The judge simply won't hear you as you have no rights of audience. You can, however, sit next to your nephew in court and assist him - the judge may even allow you to speak loud enough so he/she can hear, but you cannot freely address the judge without his/her permission, and certainly not as a 'representative'.

 

In addition, I note that you keep saying 'I wrote to the LL', 'I issued the letter before action', 'I filed the claim'. I am hoping you do not mean YOU did those things in YOUR name, but assisted your nephew in HIS name?

 

Because if you issued in your own name, or signed on your nephew's behalf, your claim is automatically defective and will be struck out.

 

YOU are not entitled to any costs, you're not a lawyer. Your NEPHEW might be entitled if HE did any of the research etc., but he can't claim for YOU doing it - because you're not a lawyer.

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At least the paperwork is properly signed then.

 

You're not a lawyer, so you have no rights of audience - I covered that in my first post, but to clarify, the answers to your first three questions are No, No and No.

 

To answer your final question, if he's old enough to sue, he's old enoough to open his mouth in court. You don't have any more experience than he does, since neither of you are lawyers, but it's his case, so he'll have to speak.

 

You could ask the judge for permission to speak on his behalf, but it depends on the judge whether she/he would allow that if there is no apparent reason why your nephew can't speak for himself. It'll almost certainly just be listed for a hearing since it involves rent/deposit issues, so if it goes to trial your nephew should get a solicitor.

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Having done some research,I can actually speak for mt nephew as a "Lay Representative".Looks like I will be cross examining the defendant then.

 

I covered that with 'you can't address the judge without his/her permission'. That includes as a lay representative.

 

Lay reps can speak for the person they are helping IF the judge allows them to. It is highly UNLIKELY that a judge will allow examination in chief or cross-examination by a lay rep. I've never seen it happen in court, EVER, largely because both things are skills that are learnt and honed from practice, and a lay person doesn't have the kind of exposure needed to gain such experience. It's not like television.

 

Good luck though - I think your nephew is going to need it.

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  • 9 months later...

A 'hearing' is not a 'trial' in law, so EiC and XE are unlikely to take place.

 

A 'lay representative' without legal qualifications is a McKenzie Friend whom the judge has allowed to speak on behalf of whoever they are accompanying. Such people are never allowed to conduct EiC or XE, as the poster above discovered.

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