santander wont cancel cpa

[renegadeimp]

Santander are well known for ignoring the law. My advice would be to get a parachute account, and let santander deal with their account.

[renegadeimp]

If they take you into an unauthorised overdraft, despite you insisting on the cancellation of the CPA's, then the bank is liable as per the law.

 

What you could do is get the banks refusal to cancel the CPA's in writing. See what they say if the money gets taken after that. You also need to STOP ringing them unless you can record the call, and start getting everything in writing. Your bank has absolutely NO right to tell you to go to the head office to cancel transactions on the account. You can do it simply by handing a letter into your branch.

[renegadeimp]

I would write a letter as per the sticky thread and go to the nearest branch. You arent interested if they will cancel it there and then. You just need the letter copied, and both signed stamped and dated. If they still allow money out after they have that letter, then they are in very big trouble with the regulators.

[renegadeimp]

Ignore what the silly bank clerk tells you. They ARE CPA's, no matter what the bank tries and says.

[renegadeimp]

It IS a CPA. Santander try to skip around the law by saying its something else. If it isnt a CPA, then all the other banks must be wrong, as they all acknowledge it as a CPA.

[renegadeimp]

You should ONLY ever pay a PDL by standing order/prepaid credit card or from a empty account where you only have the funds to pay that payment off each month.