RMA Resolve / Arrow

[jools36]

Hello,

 

I have today received a letter from RMA Resolve advising that i owe £42.52 to their client Arrow.

I contacted them, they seemed to point to a default in 2009 to a mobile phone company.

 

As far as i know i have no outstanding debt to arrow/rma resolve or any mobile phone company.

 

Should i send a cca to them or should i send a SAR to them, or does anyone have any ideas??

 

 

Julian

[citizenB]

There will be no agreement as mobile contracts are service agreements.

 

You could send a Subject Access request, but that would need to go to the Original Creditor. I think that Arrow Global/RMA resolve need to provide absolute proof that you owe anyone any money.

 

I wonder if it would be worth taking a peek at your credit file to see if anyone has been recording any default information.

 

It could possibly be that they have got the wrong person, it wouldn't be the first time.

 

I think perhaps just a letter advising that you know of no debt that is outstanding either to them or to any mobile phone company and unless they can provide definitive proof that there is a liability, then they must leave you alone.

 

I would suggest that you print or digitally sign any letter rather than hand signing

[jools36]

Hi CitizenB

I have just checked my credit file and found it relates to carphone wharehouse.

I know nothing of this and have not received any letters etc from anyone upto today

 

Any ideas on what i should do next

[BRIGADIER2JCS]

Have you ever had a phone from Carphone warehouse?

You send RMA the following

The Compliance Manager

RMA

 

Ref: use theirs.

 

Sir/Madam,

 

I refer to your letter dated xx xx xxxx In which it is alleged that I owe a debt for £xx .xx to your client Arrow Global arising from an Account with Car Phone Warehouse, please note I do nor acknowledge any debt to RMA Resolve of its client.

I have no knowledge of any account with Car Phone Warehouse and refute all liability for the alleged debt.

 

RMA Resolve and its client must provide me with unequivocal proof that I am the actual debtor who owes this alleged debt.

 

I will allow 7 days for a response from RMA Resolve providing such proof or confirmation that it has closed the file on this matter ad returned it to the client.

 

Send by RM recorded delivery and check when it's received.