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Gadget Help Line / Mobiles.co.uk


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Hi

 

Im looking for some advise, in 2011 my mother took out a mobile phone contract on my behalf with mobiles.co.uk. On Friday I received a returned direct debit notice via email from a company called Gadget Helpline debited as (TMTI Limited) from my mothers account.

Looks like this company has been taking 20.16 from her account since 2011 every 6 months, I am shocked that this has been allowed to happen, we have requested a copy of agreement from mobiles but I am still waiting this getting sent to me.

 

I also spoke with Gadget Help Line to find out how they got my mothers financial information but they have advise they were passed the details by mobiles.

 

My question is who should I persue to claim back these charges mobiles or gadget? And I would also like to send something of to gadget to see if they are legally allowed to hold my mothers details as my mum is really worried about them having them.

 

Regards

daviscup

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