consumer care direct

[wilko1]

Has anyone had any dealings with consumer care direct that they are prepared to share?

[ims21]

Looks like you have to buy some rubbish from them first.

 

Seems like there are many complaints on the web.

 

If you have to part with money then STEER WELL CLEAR would be my opinion.

[jowi]

After a long discussion with them I tried to confirm with the retailer one of the 'discounts' they were offering. Result was the retailer denied it and gave me a better discount! Most of what they offer is available to you anyway so like ims21 I would steer well clear of parting with £99 for the privilege, and they still keep calling.

[neobass]

Stay away, they call and make nuicense calls all too often!

[Maggieh14]

I would like to say how grateful I am to all the team at Consumer Care Direct. They have been so helpful and nothing is too much trouble. Maryanne is a real bonus to us, I am so pleased with all the help and advice.

[silverfox1961]

I would like to say how grateful I am to all the team at Consumer Care Direct. They have been so helpful and nothing is too much trouble. Maryanne is a real bonus to us, I am so pleased with all the help and advice.

 

Hi Maggie,

 

As a customer of Consumer Care Direct, can you help us and supply a copy of the terms and conditions you signed up for as there seems to be none on the website. I, for one would like to see what I am signing up for before I part with any cash.

[dx100uk]

I would like to say how grateful I am to all the team at Consumer Care Direct. They have been so helpful and nothing is too much trouble. Maryanne is a real bonus to us, I am so pleased with all the help and advice.

 

 

urm...

 

1st post

 

direct to this thread

 

and praising them...

 

strange that.....

 

dx

[Conniff]

I would like to say how grateful I am to all the team at Consumer Care Direct. They have been so helpful and nothing is too much trouble. Maryanne is a real bonus to us, I am so pleased with all the help and advice.

 

 

Who is 'us' ?

 

You're certainly a long way from home

 

96 Mowat Ave

Toronto

ON

M6K 3M1

Canada

Edited October 23, 2013 by Conniff

[Maggieh14]

By "us" I mean me and my husband.

 

I have been unwell recently and suffered a bereavement

and their staff have been great and helped with things above and beyond.

 

I do not live in Canada and have no idea why it says that I am new to the internet.

 

The terms and conditions letter is very very long and it would take me forever to type it

but I will get my nephew to do that for you next time he is visiting.

 

I do not normally write reviews on these things good or bad

but I wrote to them to thank them for their help and they asked me to write one for them which i was more than happy to do.

[dx100uk]

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

*************************************************************

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

[Maggieh14]

I am really sorry but i do not understand any of that!!!! Will get my nephew to look at it for me.

[csf1s]

Has anyone had any dealings with consumer care direct that they are prepared to share?

They sold me a membership over the phone based on a lie in that I could save 4% off e.g. my Morrisons bill by presenting the card at check out. In fact I have to apply to Morrisons with my membership number and buy a £10 coupon for £9.60 and take that to Morrisons. Far too much trouble. They also acknowledged that they could not arrange for any of my utility bills to be cheaper. I demanded my money back but they point blank refused and told me to wait for 1 year so that they would have the chance to prove themselves. No further contact and they, one year later, are refusing to reply to any communications. It is now too late to claim back from my debit card. This is, no doubt, intentional. Avoid like the plague. They operate an American style [edited]. Any comments you read on this forum will be produced by themselves!!! Have reported them to both my local Trading Standards and their local Manchester Trading Standards office. They will, in my opinion, simply fold when the business model becomes untenable. Edited July 24, 2014 by honeybee13
Not accepting the word "scam"

[Conniff]

This thread is a bit old now csf1s, would you like a new thread started away from the bogus good reps?

 

You can start by telling us the date you took out the membership and how you paid ?

 

The word you used is automatically change by the site.

 

 

Their terms are also out of date, they say you have 7 days in which to cancel, from 13 June 2014 it's 14 days.

Edited July 24, 2014 by Conniff