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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moorcroft chasing barclays/ old egg debt


inacorner
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http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members

 

 

Have a read of that. Your next door neighbours cat has more rights to come to your property than they do. You MUST make a full complaint to Moorcrap and the OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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I have only ever had one turn up, and that was before I started telling all DCAs to Bu**er off. I said, "I have something for you," handed him the letter and shut the door. He went away. Honestly you think some big bailiff is going to turn up, but these guys are not bailiffs. Mine was about 5'2 tall and about 70.

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  • 5 months later...

ok alls been quiet for a while until I was contacted by Robinson Way - I sent them the Moorcroft letter saying they couldnt provide the CCA now have been sent a reconstituted agreement no signature and a front sheet with cancellation notice in a box details to be sent and my address on top corner. rest is the credit agreement.

 

Letter from barclaycard says cant comply with terms as varied under 82(1) of act but bascially they can still take actions which arent enforcement. Robinsons asking for repayment proposals in 14 days

 

WHat should I do

 

edit this debt is more tthan 7 years old so is a reconstituted agreement acceptable

Edited by inacorner
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Hi IAC,

 

Do you know when you last paid towards the a/c please.

 

I'd be inclined to tell RW that you'll pay nothing until they provide the credit agreement which BC have already confirmed is not available.

 

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Ok, so Statute Barred is a very long way off.

 

So my advice is as per post #23 above.

 

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A/c's opened before 2007 require that the credit agreement is provided. I don't think a recon will suffice with such an a/c.

 

However, should the case get as far as court, it is down to you to convince a judge that the creditor bank has failed to comply with the requirements imposed by the CCA1974.

 

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Should a recone contain my signature?

 

Given they admit that they don't comply with 82(1) what should I say in my reply? I take it I don't offer any further payment.

 

In their letter they refer to a number of court cases about what doesn't constitute enforcement and also something about unfair relationship which I claimed in court they'd deny

 

I assume all this is to scare me into paying

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A recon is not going to have your original signature on it.

 

My advice in post #23 stands.

 

:wink:

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Hi IAC,

 

I would simply tell RW that, in the absence of a credit agreement which BC have already confirmed they cannot currently supply, you are not convinced that RW have the right to demand money from you.

 

Therefore you will pay them nothing further until proper proof is supplied.

 

Put it into your own words and you don't need to try and make it look legal or clever. Just bare bones will do.

 

You can look up the various elements of CCA 1974 here - http://www.legislation.gov.uk/ukpga/1974/39/contents

 

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