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PPI Additional Info Request from Barclays-Loan 2000


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Hi,

 

Having trolled through the various discussions on the forum i think i still need help.

 

I recently received acknowledgment for a claim recently submitted to Barclays on a loan taken out 13yrs ago & they are requesting for additional information, most of which has been provided already or that they know about.

 

 

  • Please provide details relating to how the policy was sold to you. You might wish to recall details where the sale took place, who you spoke to..

(surely this is info they should have - after all they sold me the loan, and as it is now 13 years ago i cant be 100% certain where i got this)

 

 

  • Provide documentary evidence of your employment status at the time.

I only have an offer letter from my employer i started working for in 2000 which stipulates life assurance, health insurance, private healthcare and company pension. Do you think this document would suffice?

 

 

  • Please provide further details or, if possible, documentary evidence relating to the savings you had at the time.

(This is also information they should have as my main bank at the time and they have details of my balances within my saving accounts at the time. At the time I would have also relied on my family to support me financially had the need arisen)

 

 

  • Please provide any additional details that would support your claim

(If there are any other guidelines and tips you can provide here that would truly be appreciated)

 

Thanking you in advance!!!

 

GeeGee

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  • 8 months later...

Hi

 

I have received exactly the same response from my recent claim with Barclays.

How did you reply in the end, did you get any advice?

 

I would be interested to hear responses on this too.

As my loans date back from 1998,1999, 2000 and 2001.

 

Thanks in advance.

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