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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Speed Credit/Marshall Hoares Help Please


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hi,

 

I took out a loan with speed credit (tooth fairy) for £400 i manged to repay this loan.

 

As i successfully re-payed the loan I thought that as I had no problems with the loan company

I should take out another loan with them as I was struggling to pay my rent.

 

I originally wanted a loan for £100 pounds but they could only offer me £200.

 

After two week the amount that I should repay was £224,

but I was told that if I wanted the loan for an extra two weeks

then there was no need to notify them but to just not pay the loan back.

 

when I did this an extra £24 was added.

 

I am currently 30 weeks pregnant and no longer have a job.

 

I rang speed credit to explain my circumstances and I was was put through to one of their people.

I found the call very rude as they were having a party in the background so i could not here a thing.

 

the person on the line kept putting me on hold due there celebrations. (I found this very unprofessional.)

 

I asked if I could set up a payment plan as my partner said that he would pay so much monthly as i have literally no money whatsoever.

 

speed credit told me that I cannot set up a payment plan as it was too late.

but they could extend for an extra week

 

I have filled in the customer help forms on there website explaining my circumstances and asking for a payment plan.

 

I then got two texts stating that i had agreed to pay £209 and another saying £197 and that it had to be payed before midnight that night.

 

I thought this was ridiculous as how am i supposed to pay this when i have told them i have no money at all.

And i certainly did not agree to this payment plan and was not informed of this.

 

i tried filling in another customer help form outlining that i had not given permission of this payment plan and that i cannot afford this amount.

 

I now owe £407 and have a letter from Marshall Hoares baliffs.

Stating that i have seven days to pay back the amount or there will be bailiffs coming to my house and that legal action will take place.

 

this is really worrying me and as i said i am 30 weeks pregnant

so this stress is really not needed.

 

they will not accept my payment plan at all. and they said that i didn't answer the door when they came to my house,

 

but nobody came.

help please!!!!!!

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hi, I took out a loan with speed credit (tooth fairy) for £400 i manged to repay this loan. As i successfully re-payed the loan I thought that as I had no problems with the loan company I should take out another loan with them as I was struggling to pay y rent. I originally wanted a loan for £100 pounds but they could only offer me £200. After two week the amount that I should repay was £224, but I was told that if I wanted the loan for an extra two weeks then there was no need to notify them but to just not pay the loan back. So when I did this an extra £24 was added. I am currently 30 weeks pregnant and no longer have a job. I rang speed credit to explain my circumstances and I was was put through to one of their people. I found the call very rude as they were having a party in the background so i could not here a thing. the person on the line kept putting me on hold due there celebrations. (I found this very unprofessional.) I asked if I could set up a payment plan as my partner said hat he would pay so much monthly as i have literally no money whatsoever. speed credit told me that I cannot set up a payment plan as it was too late. but they could extend for an extra week

 

this is really worrying me and as i said i am 30 weeks pregnant so this stress is really not needed. they will not accept my payment plan at all. and they said that i didn't answer the door when they came to my house, but nobody came.

help please!!!!!!

 

SO yet again these clowns are not playing ball... i could be harsh and say this is your fault etc etc etc, like some people would but dont let them phase you as i fully support the situation you are in and we want to help get you back on your feet.

SCR/NDR/MHB/TFF /CIMTech (They are all the same) are a bunch of clowns.

 

Funnily enough the reason why they wont accept it because they make very little commission from it because they are their own boss... The company doesnt pass your details on at all and the loan you have taken comes from other peoples money that they have paid back to TFF/SCR.

 

IF they turn up, they have no legal right to enter the property or trespass without arranging a appointment. You can also prevent them from contacting you by issuing a harrassment grounds letter where under the Data PRotection act you can request the following;

 

- Removal of your contact number

- Requesting to be dealt with written correspondence only.

 

Filling in their customer form on the website will only provide you with automated responses and sometimes hand written responses from templates telling you agreed the loan.

 

Their times for closing debtor accounts are unreasonable and more than occasionally will contravene the Debt Collection Guidelines that have they have sworn to adhere too.

 

This company havent taken anyone to court as far as I know and ive been around here a while. Even if they do, which is never, we can help you in the best way we can with a simple defense. A Lovely woman call sillygirl1 resides on the forum and will help compile it. The court will only make you pay what you can afford. With a baby itll be even harder to make you cough up ridiculous amounts of money etc.

Keep us updated with what happens. Let them come to the door and just tell them sorry, im not in a position to discuss it as you have trespassed without requesting and appointment.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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First of all, don't worry and calm down.

 

Actual Bailiffs are a very long way off.

 

In order for real Bailiffs to turn up the following would need to happen:

Speedcredit takes you to Court.

Spoeedcredit wins in Court.

You break the agreed repayment set by the Court.

Speedcredit applies to the Court to have the debt enforced.

 

As none of that has happened you don't need to worry about Bailiffs and in the off chance someone should show up claiming to be a Bailiff, tell them to leave and not return, they have no right to enter your home unless the Court sent them for which the Bailiff needs to be able to show evidence.

 

All you owe is the original loan amount plus 1 month interest plus initial default fee minus any payment already made. that is straight from the FOS.

 

Just keep trying to negotiate a repayment plan with them and do not under any circumstances agree to any of their fantasy charges, they are not enforceable anyway.

 

Also make sure you secure your money as Payday Loan Companies are well known for raiding Bank accounts, report your card as lost / stolen and tell the Bank to cancel any CPA and not make any payments to TF / Speedcredt / MHB / NDR.

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this is the email i have had sent to me today,

Loan Ref: xxxxxxx / PCP®

 

05/10/2012

 

Dear Miss p

 

This is a reminder that you committed to pay back your Speed Credit Loan** debt.

 

This debt is now very overdue. We have allowed you to extend the loan as a goodwill gesture.

 

As part of settling this debt you are committed to paying GBP 240 by 06.10.2012.

 

In accordance wih the Standard Terms and Conditions you agreed to, we will be automatically taking payment tomorrow as agreed. Please ensure the amount of GBP 240 is available by midnight tonight.

 

If there are insufficient funds in the account the payment might fail and all charges will IMMEDIATELY become due, ALL back dated interest, penalty fees will be charged.

Recovery Agents will be sent to all addresses we have on file for you in order to obtain payment. Should this also prove unsuccessful we will be liaisin g with solicitors who will obtain a County Court Judgement against you. Once this is secured we will return with a Warrant of Execution from the County Court and certified Court Bailiffs to seize goods at 9 times the value of what you owe.

 

IT IS ESSENTIAL you HONOUR this agreement

 

If you have any questions regarding this, or willbe unable to pay contact customer services NOW.

 

Yours sincerely,

 

 

COLLECTIONS

NORTHERN DEBT RECOVERY

0843 381 0843

 

NOTICE: The contents of this e-mail are intended for the named addressee only.

 

It contains information which may be confidential and which may also be privileged. Unless you are the named addressee (or authorised to receive for the addressee) you may not copy or use it, or disclose it to anyone else. If you received it in error please notify sender immediately and then destroy it.

I need help I cant afford this at all and I've also heard that speed credit have been shut down due to fraud, will this affect my debt

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Ok. first STOP PANICKING.

 

Second, that letter breaks multiple guidance and regulations. Get it to the OFT and the FOS. Don't start to cower to their demands.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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