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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg PPI - Claim accepted. Next steps


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Hi everyone,

 

Thanks to all your help

I have received an offer from Barclaycard in acceptance of my PPI claim.

 

I requested a SAR and got loads of documents that confirmed that I did not take out a PPI policy until 2 years into my card.

 

By the contact details in the SAR it was also clear that no contact had been made with me anywhere near the time that I took out the policy.

 

I do not recollect taking it out and their details would appear to show that no contact was made and so I think that it was applied to my account without my knowledge

(and Barclaycard seem to agree).

 

The offer consists of a refund of payments made + interest charged + 8% of simple interest per annum.

 

Whilst this would seem to quite good I was annoyed when I looked through all the SAR statements that I was put over my credit limit on a very large number of occasions by an amount less than the premiums. I was basically charged £20 a time for many months.

 

I realise that I do not have to accept the offer but would like to know what happens in the offer process.

 

Would it take a long time to process (I do need this money and it would make a big difference so if it would take a long time then I will just accept).

 

Also, do you think that I should be pushing for more due to the questionable circumstances of the PPI policy being added to my account.

 

Many thanks for all your help in getting me to this position.

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hi s.

 

is the card still live?

 

and when was it taken out?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then the reclaim will come off the outstanding bal [if any]

 

these charges, you do know if they are within the last 6yrs you can reclaim them too!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Outstanding balance is £5000 settlement was for £12000. Do I reclaim the charges separately or by accepting the settlement would I be reducing my chance to reclaim these charges. And what charges can I reclaim. Is it due to the charges being unreasonable?

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sep claim

 

see my sig below

 

they are PENALTY charges and unlawful.

 

[mostly £12 stuff over/late/letter etc]

 

have you all the statements?

 

and HOW did you do the PPI one ...FOS CQ etc etc?

how do you know the figure is correct?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I have all the statements from the SAR request.

 

I did the PPI claim by writing to them with a FOS questionnaire attached (as Barclaycard request).

 

I think the premiums I paid have been correctly calculated but I do have reservations about the interest calculations .. on premiums of £5000 dating back to 2004 they have calculated interest at £6400. Using one of the calculation spreadsheets at 29.9% APR it comes in at nearly £15000 compound interest. I therefore do not understand how they calculated the interest charged on the premiums.

I can send you the spreadsheet if you like. Regardless I will be making a donation for the excellent service you provide. I will also be posting my Mastercard thread .. now that is proving to be much more tricky since the claim is for £100,000 +

 

 

I will be claiming back the charges in a separate claim.

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well £100k will beat the record

 

the only thing was CI in restitution is you'll have to do court

and it wont be small claims as +£5k

 

it might be an idea to investigate the foscisheet soc.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

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