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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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urgent help today please


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hello, im sorry but the details i have are few, my son has been depressed for months now, and he's finally told my why, he is stuck in the cycle of payday loan trap, he couldnt make payment this month but offered to pay £30 on tuesday 31st this month to which they agreed, he has just called me to say he had an e-mail this morning (yes Sunday morning) demanding £50 payment by 10 o'clock tonight or they will add another £100 onto the loan which he owes. to me this sounds like threats with menaces, can they do this ?

 

any advice would be a brilliant help

 

thankyou

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What they are doing is illegal and is breaking OFT guidance . Don't worry though, we can help you out easily.

 

Tell your son not to panic, and that we need more details about each loan he has. Such as name of company, amount of loan plus original interest, and the amount each PDL claims he owes now. We also need dates such as the original repayment date, and how long its overdue. You can also write to the PDL's he owes money to and demand FULL breakdowns of each debt. It's pretty certain going from your post that they are full of unfair and unenforceable charges that have been added purely to inflate the debt in hopes that a judgement by default would be gained and they can push for the entire amount.

 

 

Be aware though, that some PDL's will take him to court and try to get a judgement by default. In these cases, its imperative that he stays calm, and keeps everything in writing, including the PDL's threat letters. He must then be ready to form a defense to show a judge exactly what is happening. Courts in these cases arent like you see on tv. It's just the debtor and his/her rep, a court rep/judge and the creditor's representative.

 

 

Has he worked out a full I&E to clarify his full financial situation? This is the single most important thing he can do right now. It might even mean that he can only pay £1 a month ( the legal minimum) to his creditors. They will not like this at all, but theres nothing they can do about it at all.

 

Use http://www.nationaldebtline.co.uk/england_wales/debt_advice.php#5 Section 3 part 1 for his own records ( dont give it to any creditors), and the second part to give to the PDL's as a summary of his finances. If they ask for more, just laugh at them.

 

 

If he is too scared or nervous to deal with them himself, have him write a short letter to each creditor giving you the authorisation to deal with his debts on his behalf. Sign it as a statement of truth, but PRINT his name and your name. When dealing with things like this, you will need someone with a level head to sort things out. If you go into dealing with debts panicking, youll never get it sorted.

 

 

Let us know if you need more info.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Just take as much time as you need to get full details on everything he owes, and his full incomings and outgoings. Those are the most important things you need to do. Once those are done, look into opening a parachute account so he can secure his incomings and ensure repayments are made on HIS terms only.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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