BarclayCard Visa PPI Claim - Help Please

[radmm0]

Hi all

 

I have been trying to help a friend with his PPI claim from BarclayCard.

 

We got to the stage where he sent them the FSA form back, but they have come back with a rejection of the claim!

 

He doesn't remember ever having been told or sold a PPI when he took out the credit card.

 

He used to pay them by DD on a monthly basis. But, this was rejected by his bank last year and he decided to pay them by telephone going forward.

 

It was during one of his calls to the customer service dept of BarclayCard that he was told he has been paying £60 per month for a PPI since the card was issued (2001)!!

 

Unfortunately he doesn't have any proof of this, only the fact that he's been paying the PPI every month.

 

Apparently the lady he spoke with at BarclayCard told him to continue paying his PPI until he's managed to claim ALL the money back!

 

Any advice would be much appreciated.

 

Rgds.

[dx100uk]

FSA form?

 

well if you dont know the details

 

send BC an SAR.

 

to get ALL the statements

 

then comeback here

 

there are hundreds of PPI threads here to follow too.

 

FOS CQ + SOC + covering letter

 

dx