Starting PPI claim against Barclays

[clarkywrx]

Hi all, I've previously used this site myself to successfully claim back all ppi owed to me.

 

My partner now wants to claim back all ppi owed to her from Barclays on various loans dating back to around 1999-2000.

 

She doesn't have the paperwork for any of these loans now so am I right in thinking the first thing to do is send a SAR to Barclays to try and obtain all the account numbers etc ?

 

It's been a while since I claimed back all my ppi so any advice on what we should do first will be very much appreciated. My partner wants to go through one of these ppi reclaim companies but I've told her I can do it myself using this site !

[ims21]

Hi

 

Tell your partner to steer well clear of reclaims companies....they can do nothing that cannot be done by yourselves.

 

SAR would be the first thing but the passage of time may mean that there is very little information held by the bank. When were these loans paid off?

 

Basic idea is to prepare a spreadsheet of claim (if you can get the raw data) and a fos consumer questionnaire (available from the fos website) and send both to the lender with a letter requiring refund.

 

They will have 8 weeks from receipt of your complaint to investigate and give you a decision

 

ims

[ims21]

In your SAR make sure you add a line to the effect that the SAR is to include copies of all and any loan agreements you have had with them.

[clarkywrx]

Thanks for the quick reply. I've told my partner we can deal with this ourselves and not to bother with the reclaim companies.

 

We believe the last loan she had was paid off around 2-3 years ago.

 

Is the SAR that we need to send the same as it would have been when I last dealt with it around 3-4 years ago ?

[ims21]

Don't know about the SAR being the same but the current template is in the CAG library, the link to which is at the top of every CAG page in green

 

ims

[clarkywrx]

Don't know about the SAR being the same but the current template is in the CAG library, the link to which is at the top of every CAG page in green

 

ims

 

Ok, thanks for your help.

[clarkywrx]

Also, do you know what address I have to send the SAR to for Barclays ?

[ims21]

Also, do you know what address I have to send the SAR to for Barclays ?

 

 

A always favour the registered office and address it to the Data Compliance Manager

 

1 Churchill Place, London, E14 5HP

 

Send recorded so you know when they received it and you can then keep tabs on the 40 days

[clarkywrx]

A always favour the registered office and address it to the Data Compliance Manager

 

1 Churchill Place, London, E14 5HP

 

Send recorded so you know when they received it and you can then keep tabs on the 40 days

 

Thanks. I'll report back and let you know what happens.

[ims21]

[hollyjake]

Just a word of advise worth trying it worked with me claiming back for my mother back for loans back 20 years barclays customer relations helped me with all the loan agreements and ppi policies they gave them me over the phone and did the complaint over the phone I won 3 ppi back within 14 days money 12000 paid into my mums bank account i then backed it up with the letter of complaint and fos questionaires they can find them and they were actually brilliant Ive 7 more ppis to come back any day so theres def hope please try it Tina and good luck

[dx100uk]

Can anyone help I have just found out that I was

Charged ppi on a first plus loan, the amount being charged

To the original loan and I am paying interest

On both amounts as a total loan. I have 4 years ago claimed

An insurance payout when unemployed for 3 months

My questions are can I claim a ppi refund despite

Having a payout and can a bank actually charge an interest

On a ppi loan, can I claim back the interest I have already paid

Any help would really be appreciated

Nick

 

start your own thread

 

see below

 

dx

[Bombaymix]

Hmmmm! If you've claimed on it, not sure it's going to be that easy to prove it Was Mis-sold.

 

I haven't a clue I'm afraid, maybe somebody with more experience will advise you.

[dx100uk]

matters not

 

dx

[Lel31]

Hi im new to this site but am also about to try and reclaim ppi from barclays. I had ppi on a loan, overdraft and possibly an egg card now barclaycard. I have downloaded forms from moneysavingexpert.co.uk however require some assistance. I have completed the forms advising that i wasnt made clear that the ppi was optional and in the case of overdraft didnt even realise i had it. I know without a doubt i wouldnt of requested it as would of kept payments as low as possible. the form asks did i have the means to make the repayments without ppi. i dont want to put the wrong thing and jeopardise my case so what do i write.???

Edited June 26, 2012 by Lel31

[ims21]

Hi im new to this site but am also about to try and reclaim ppi from barclays. I had ppi on a loan, overdraft and possibly an egg card now barclaycard. I have downloaded forms from moneysavingexpert.co.uk however require some assistance. I have completed the forms advising that i wasnt made clear that the ppi was optional and in the case of overdraft didnt even realise i had it. I know without a doubt i wouldnt of requested it as would of kept payments as low as possible. the form asks did i have the means to make the repayments without ppi. i dont want to put the wrong thing and jeopardise my case so what do i write.???

 

The truth.

 

And might be best to start your own thread.

[clarkywrx]

Thanks. I'll report back and let you know what happens.

 

Hi, It took me a while to get round to sending the SAR to Barclays but I've just received a reply from them containing a huge amount of paperwork.

 

To get straight to the point, there is a sheet titled Pre-Qual PPI. It details all loans, credit cards etc and whether PPI was on each account. There is 5 loans showing that had PPI on them, some were 5 year loans for example that were topped up and I believe PPI would have been added ontop of PPI if you get what I mean.

 

So basically, what is the next step to reclaiming all of the PPI from all of the accounts ?

 

Edited as I have now found details within the paperwork of how much PPI was added to each loan.

 

How do I calculate how much we should be owed ?

Edited September 26, 2012 by clarkywrx

[dx100uk]

have you not got agreement copies?

 

dx

[clarkywrx]

have you not got agreement copies?

 

dx

 

Yes we have all agreement copies detailing the amount of PPI applied to each loan.

[dx100uk]

look on the agreements:

 

total cost of PPI / total cost of loan * 100 = xx%,

 

workout what XX% is of your PCM [monthly payment] - thats the PPI PCM.

 

use the statint SOC [spreadsheet] enter EVERY MONTH you paid PPI PCM with the figure into the SOC.

as these loans were rollovers

 

you'll need to read the RED notes tab.

 

on the SOC [spreadsheet]

 

The spreadsheets work in Excel 2007 format, Excel 2010 and should also work in OpenOffice as well.

 

This first spreadsheet is the latest version of the statutory interest calculator and is used for Single Premium PPI cases. It can also be used where rollover PPI is involved, i.e. a new loan re-financing a previous one and where PPI is included in one or more loans.

 

StatIntSheet v101.xls

 

 

 

[ims21]

Have a read of No.1 in my signature...that will tell you how to calculate the amount due back to you. Use the spreadsheets at the end to do the calculations.

[clarkywrx]

Hi, Thanks for replies. Can I just write a letter of complaint to Barclays stating that I believe the PPI policies were mis-sold as my partner was told she had to have the PPI or would not be given the loan ?

 

I've heard from other people who have even just complained over the phone and within 2-3 weeks have been paid out.

[dx100uk]

it has been documented several times that the 'pay-outs' the banks [inc BC] are giving out

fall well short of what you SHOULD be getting

if you dont show you know what you are doing

and calculate what you want back.

they#ll short change you

 

dx

[clarkywrx]

it has been documented several times that the 'pay-outs' the banks [inc BC] are giving out

fall well short of what you SHOULD be getting

if you dont show you know what you are doing

and calculate what you want back.

they#ll short change you

 

dx

 

Ok thanks for that. I'll have to go through all of the agreements and work out what we are owed then.

[clarkywrx]

Having looked through all of the loan agreements this is all of the loan amounts and PPI amounts:

 

The first two loan agreements are in a different format to the later ones and detail the loan and PPI amounts without interest added.

 

29th September 1999 Loan amount £800.00 PPI added £190.54 Monthly payment £24.47 This loan ran until 31st January 2001 where my partner started a new loan, £699.06 was paid from the new loan to end this one.

 

31st January 2001 Loan amount £2300.00 PPI added £522.26 Monthly payment £67.06 This loan ran until 29th January 2003 where my partner started a new loan, £1931.61 was paid from the new loan to end this one.

 

I'm abit confused here as there is an agreement from December 2002 Total loan amount payable £543.84 PPI added £48.72 APR 16.9% Monthly payment £49.38 This loan only ran until 29th January 2003 where £505.44 was paid to end the agreement.

 

29th January 2003 Total Loan amount payable £2919.24 PPI added £455.04 APR 13.1% Monthly payment £93.73 This loan only ran until 9th June 2003 where £2618.47 was paid to end the agreement.

 

9th June 2003 Total Loan amount payable £4366.08 PPI added £700.92 APR 15.9% Monthly payment £140.75 This loan ran until 1st June 2004 where £3035.15 was paid to end the agreement.

 

1st June 2004 Total loan amount payable £5086.56 PPI added £919.68 APR 12.9% Monthly payment £125.13 This loan ran until 5th April 2005 where £3470.71 was paid to end the agreement. There is a refund showing as BID REFUND £455.64, no idea what that means but we know that the new loan taken out to pay off this one did not have PPI added.

 

I would really appreciate some help in calculating what we are owed, we know with all of these loans my partner was told she had to have the PPI otherwise she could not have the loan as she wouldn't be able to pay off the loan if she lost her job.