Vauxhall garage - charged me for fixing wrong fault - refund?

[claw1710]

Hi was hoping for a bit of advice on an issue I am having with Vauxhall,

here is the story

 

I bought a 2010 corsa 10 months ago and

since I bought it the car wasnt right,

the car would judder and act like it was about to stall even when stationary.

 

I took it into vauxhall on 3 seperate occasions as the engine management light was also flashing.

 

1st time it was dismissed as they couldnt find the problem,

 

2nd time they said it was the wheel balance (which I know know is [edit] as the car would vibrate at high speeds due that issue

but not lose power and cause the engine management light to flash).

 

The 3rd time they found it was the coil pack which would explain all the problems I had since I bought the car and this fixed the fault.

 

I was charged nearly £70 for the wheel balance which is excessive,

but this was never the problem with the car and

 

now they have found the fault (the coil pack)

 

I have requested they refund the cost of the wheel balance which was unnecessary work and not covered by my service plan.

 

The problem is the garage are saying the wheel balance was a fault and was fixed

therefore I am not going to recieve a penny back.

 

I have had to take 3 days off work due to this fault that should have been picked up

1st time with the diagnostics and paid way over the odds for work that I didnt need.

 

I just need to know if I can take this further

 

Thanks

[crem]

The coil pack was a known fault on some of the 2010 corsas and was subject to a recall to have them replaced. I owned 2 petrol 1.2 corsas 2010 model and both were recalled around about early 2011 so it should have been oone of the first things the garage check to have been done.

[claw1710]

thanks for that, that will be handy ammunition to come back at them with