Policy Admin Services Carphone Warehouse

[Jamberson]

Hi.

 

On behalf of my partner:

 

About 10 years ago I took out a contract with a phone company, I think it was Carphone Warehouse. Along with the monthly policy charge was an extra charge called "Policy Admin Service", which was £7.99 per month. I think it was some sort of insurance policy for the phone.

 

As the years went by, I renewed my policy direct with Vodafone but without understanding or realising what was afoot, Carphone Warehouse just kept deducting £7.99 from my bank account.

 

I recently wised up and stopped the payments - is there anything at all I can do to recover any of this money?

 

I can't recall exactly what I agreed to and don't have the paperwork from so long ago.

 

Any suggestions? Anyone come across this before? There are quite a few people who've been caught out by this, according to Google, so you can imagine how much money has been grabbed by them from the general public! Even if this is legal, is there anything I can do?

[dx100uk]

worth a try

 

dx

[Jamberson]

How? What do I do?

[dx100uk]

treat it as a PPI claim.

 

fill this out:

This first spreadsheet is the latest version of the statutory interest calculator and is used for Single Premium PPI cases. It can also be used where rollover PPI is involved, i.e. a new loan re-financing a previous one and where PPI is included in one or more loans.

 

StatIntSheet v101.xls

 

 

dx

[Jamberson]

Thanks, but I am a little confused. Can I really treat it as a PPI claim? It was an insurance policy for the phone rather than payment protection.

[dx100uk]

did you ask for it?

 

did you know about it?

 

why was it not cancelled when your contrac with carphone was ended?

 

in terms of a reclaim

 

you can treat it like PPI.

 

though yes its not PPI

but the process is the same

 

dx