Help!! Business Rates Rebate Cheque cashed

[nadaa]

I overpaid my business rates by about £400 in January & needed to travel abroad for a few months. In January I was told that I should apply for a rebate upon my return and a cheque would be issued to me.

 

I returned in May & applied for a rebate. 2 weeks later I get an email from the council saying they can't give me a rebate, because a cheque had been issued and cashed already.

 

I was out of the country & at no point received a cheque. I'm not sure what to do. The council say they can't be of any more help and are considering the matter closed. Surely if a cheque has been fraudulently cashed, that's between them and their bank.

 

I'm not sure where I stand with this. Can anyone offer some advice?

[Conniff]

You can ask them the date, amount and address the cheque was sent out. If that seems to be correct, then report the theft to the police and get a crime number, that will always help things along.

 

You then report back to the council asking them for the details of the account that cashed the cheque and report it to your bank.