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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Quickquid Way Out?


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Hi all,

 

I have a loan with quickquid which perpetuates itself costing me a hundred a month in interest alone... I can pay the loan, but i have to take it out again to get through the month.

 

Does anyone have experience with setting up payment plans with them or is the only option for me to cancel my debit card and take things from there?

 

Cheers

 

Dave

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Hello and Welcome, Dave.

 

I've moved this thread to our PDL Forum, hopefully you'll get some help shortly.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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Since posting i understand that i can instruct both QQ and my bank that i no longer authorise the automatic payments, great stuff :)

 

Can i assume that the instruction will be handled immediately by my bank, even if not by QQ?

 

I also figure that QQ will continue to add charges and interest? i have read somewhere that this can be reclaimed but there wasnt a whole lot of info in that post, if anyone knows where i should be looking and could point me that would be fab :)

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Hi all,

 

I have a loan with quickquid which perpetuates itself costing me a hundred a month in interest alone... I can pay the loan, but i have to take it out again to get through the month.

 

Does anyone have experience with setting up payment plans with them or is the only option for me to cancel my debit card and take things from there?

 

Cheers

 

Dave

 

Ok. First thing to say. Ignore their stated interest per month. It would NEVER stand up or be remotely justifiable in court.

 

How much was the original loan PLUS contracted interest that you signed in the original contract? How much have you paid them back so far?

 

Don't cancel your debit card, report it as stolen and cancel any CPA's on the account. Reporting it stolen stops any transactions on the card immediately. If you just ask for it to be cancelled, it could still be active for a few days or even weeks after your request.

 

Make sure you quote regulation 55 of the Payment Services Regulations 2009 when cancelling any CPA's on the account. This is base UK law and the banks cannot break it ( although a few will try).

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thanks for this, Will they accept the instruction to cancel CPA's immediately? and also will they accept it through my online banking?

 

it started off as a hundred or two and grew to 3 or 4, it tends to fluctuate. I had around £700 in loans (inc interest) at one point but have been able to half it so only dealing with QQ and not wonga now

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They have no choice but to comply with your instructions. If they dont, then they are breaking the law and you NEED to get the FOS, FSA and possibly the police involved.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Okay cool,

 

Now everything comes out of that account, but i have two accounts linked with HSBC - so should i change all my payments over to the other account ant then if they dont listen and the bank takes me into the red its more clear to see what they need to reverse?

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WHat you need to do is create a bank account with a separate banking group. Use that for your wages/day to day money, and use the old bank purely for bill paying. This way your money is 100% secure and you are in complete control of what happens.

 

You also NEED to be complaining to the FOS about QQ's extortionate interest rates. As i said earlier, there is no way on this earth that £100 interest each calendar month is justifiable.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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None of my lenders have the other HSBC account details though, and HSBC shouldnt be able to allow payments out of that second account should they? I would prefer not to have to switch accounts... i do have a dormant account with barclays which i kept incase of something like this ever happening but i really dont like that bank at all

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Why are you paying a DCA? You know they have no legal rights whatsover right?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Why are you paying a DCA? You know they have no legal rights whatsover right?

 

Shall I stop? I wasnt disputing the debt, I got into this mess through my own stupid fault, I just wanted to make it as painless as possible!

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SOmeone else can clarify, but if i was in your position, i would tell them to take a running jump, and i would start paying the Original Creditor directly by standing order. Keep a record of the date, time and transaction number, so if they say it wont be applied to the account, you can take it to court and force it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hijust to let you know, I had a PDL with Quick Quid, they eventually passed my account to Red Recoveries and I pay them by BSO at £10 per month.......

 

Meganimoo, how long did you wait for the outstanding to be passed over to a dca. Rather be paying them than being bullied into extortionate repayment plans:-)

Plan for 2012... Get back on track and beat the debt!!

Arranged repayments with natwest, txt loan, wonga

 

Still outstanding QuickQuid and 247moneybox.....

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Meganimoo, how long did you wait for the outstanding to be passed over to a dca. Rather be paying them than being bullied into extortionate repayment plans:-)

 

Hi Wag wag I think it took around 6 weeks, it was a while ago. But they accepted what i offered.Let me know if there is anything elseRegards

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Hi Wag wag I think it took around 6 weeks, it was a while ago. But they accepted what i offered.Let me know if there is anything elseRegards

 

Thanks for that, I just think at least if the outstanding balance was passed on then I could make any offer and it would be accepted. I've been arguing with QuickQuid since the end of February beginning of March, I'm fed up of trying to play ball with ignorant scripted individuals who god forbid deviate from what's in front of them.:|

Plan for 2012... Get back on track and beat the debt!!

Arranged repayments with natwest, txt loan, wonga

 

Still outstanding QuickQuid and 247moneybox.....

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I've been playing ping-pong email with quick quid since december 2011. They refuse completely to give the details needed for a standing order. They finally sent an email yesterday saying my account will be passed to a third part. I'd prefer to pay a dca by SO than set up a DD with quick quid...

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Anyone who has issues like that NEEDS to get it to the OFT. If you dont, then theres no point complaining because nobody can help you as the PDL's will just do the same things again and again as theres no penalty.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Anyone who has issues like that NEEDS to get it to the OFT. If you dont, then theres no point complaining because nobody can help you as the PDL's will just do the same things again and again as theres no penalty.

 

100% agree here. Really excellent point.

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Just to keep people updated;

 

I have sent an instruction to my bank to prevent these automatic payments via recorded delivery today and have also sent a copy via email with the tracking reference number also.

 

Tomorrow i plan to write letters for QQ and also for Wonga requesting payment info, ill let you know how that goes but i think from reading we all know what to expect from them!

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When you write to them both be sure to ask them if they subscribe to the lending code for small cash advances and if they adhere to the OFT debt collection guidance!

 

Any specific wording i need to use here?

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