Does "QQ" have a problem with its payment system??

[KOWENS132]

There are a few posts on the forum from posters querying why QQ have informed them that their balance is zero.

I have now just received an email from them saying my balance of £10 is overdue - I actually owe £00s.

 

I wonder if they have a problem with their payments/information recording system, or are as others have said trying to get as much as they can before they are kicked out - interesting

[sillygirl1]

They are not the only ones with problems, Toothfairy apparently are chasing people who can prove they have repaid their debt.

 

This whole murky market needs to be immediately frozen and a financial forensic investigation held on all their accounts for the last year at least, any abnormalities should be recorded and the poor punter reimbursed asap.

[frustratedGirl]

Hi I took a loan with quick quid out in 2010 which was ongoing for a year.

Then I managed to come into some money to settle all my debts I payed £280 to quick quid in july 2011 and they ensured me my account was finally settled with them.Then TWO MONTHS later I started getting phone calls and letters from a debt collector Red castle saying i owed £60 in default with quick quid.

I am very frustrated as I have had a lot of time spent on the phone to quick quid that keep saying the loan has been passed on and theres nothing they can do!!!! I payed them off and they confirmed it please someone tell me what to do as this is getting terrible for my credit rating and I dont want to give in and just pay the £60

[asmilecostsnothing]

Contest it for sure : ) You won't know till you try - use the I've paid the bulk of my dues... BOG OF debt is in dispute QQ did or at least used to charge default sums - I borrowed only a small amount so my default fee wasn't much in fact it probably was within OFT guidelines and better then the extension fee! but if I knew back then I could of contested it I probably would have done I've heard of people having this rediculous 'default sum' wiped once your in the Financial Ombudsman process but you will also need to complain to Quick Quid, or whomever is trying to say you owe this figure

[renegadeimp]

Did you get that in writing from QQ? Whenever you pay off any bill in full, always ensure you get written confirmation that its been fully settled, or youll get shysters trying to get money off you down the road.