Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

M+S Credit Card debt - Global Debt Sequence of Events


pam56
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4422 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

ok. I wouldn't use a template letter unless it's just a skeleton for what you want to say. IMHO stands for 'In My Humble (or Honest) Opinion'. I would say that you have spoken with M&S who confirm that the account was closed in 1998. At this time you also moved house and changed financial accounts and you are sure no payment or acknowledgement towards this debt has been made by you and from any account you have held since 1998. At no time have you appointed a third party to act on your behalf in relation to this account. The debt is clearely SB'd and has was SB'd well before you were verbally harrassed into making a payment in August 2007. You have researched your rights now and will not be subjected to on-going harrassment from them as you fell foul to in August 2007. As they know once SB'd the debt remains so irrespective of subsequebt payments or acknowledgments by the account holder. You therefore advise them that you will not be paying towards this account and they should accordingly cease processing your data and confirm they ahve deleted your contact details from their files. To find a template letter you can use as a skeleton look up at the top and click on the green 'library' link.

  • Confused 1
Link to post
Share on other sites

  • Replies 89
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi brokebutnotbeatn Can't believe how stoopid I am. Just looked at letters from Global & Experto Credite and noticed sum outstanding of approx £730. This now makes sense. They are saying paid £60 in 2007 and a previous coerced payment from a 3rd party of £100 means original balance approx around £890. Which is the amount I defaulted on more or less if my memory serves me well. So def looks like there is only th two payments on the acount. My daughter remembers paying the amount but not when but remembers saying "it was years ago". Think may have Global by short & curlies now!

 

Taking yr advice and drafting my letter now re satutue barred etc. Also wld it be worth adding these comments re not apointing 3dparty to act etc... and also about being harrassed. Also shld I mention that Ibecause I haven't had a reply to my CCA request and the fact they are (will be) in receipt on my stat barred letter than if they proceed to take court action I will consider it to be vextitious (sic) and malicious.

 

Oh and I thought of jazzing up my letter with a nice border with te words foxtrot omega lol lol lol

 

I'll let youknow what happens when I get their reply

Link to post
Share on other sites

I really don't think it helps to be silly in these situations (IMHO!). I put thoses comments re 3rd party and harrassment in as away to get it in writing if they try and counter your daughter and also to show you didn't know your rights in Aug 2007 but you do now. Of course what you say and how you say it is up to you. But my advice is keep it to the point and short, don't over embellish, and be professional about it.

Link to post
Share on other sites

Hi

 

Letter done and ready to send tomorrow morning. When I've a bit more time I'll post up a copy in case it helps anyone. Minus my fancy border I was only joking !! don't think any legal/judge etc would be non too pleased to see something lik that. I'll save thaem comments if te try to ring me! Thanks for help and advice.

Link to post
Share on other sites

Not unless they reply to your CCA request within 12 business days and said CCA is correct. If they don't reply then the account is in dispute and they are in default for failing to comply with your CCA request. The account cannot be passed into legal until such time it moves out of default i.e. they send you the correct document. If they don't send it then it stays in default and no further legal action can be taken. They can send you letters asking for payment and make threats like "we may take legal action" but they will remain as threats until such time they provide the CCA and remove the account from default.

Link to post
Share on other sites

Hi this is a tricky one as it overlaps i.e. sent my request, then they replied by posting same day a letter saying court action within 10 days of letter being rece'd by me. So that would cross over the 12day period I have to wait for CCA. That's why I'm confused.

Link to post
Share on other sites

No it is not that tricky. Basically you have now sent them a CCA request and they are required to respond to that request. They must send you the CCA within the time limit or the account would be in default i.e. they are in default. They can write to you and explain they will require time to obtain the CCA or they may fob you off and say you must write to the original creditor. That is wrong and they are responsible. It could take them 1 day or it could take 1 year but until they find it and send it to you, the account remains in default and no legal action can commence.

 

Don't panic, they cannot issue court proceedings without first complying with your CCA request.

Link to post
Share on other sites

That's a relief then. asmore worried that they would take me to court without me being able to see my CCA. I have also rang the OC (M & S) to ask if they had records, and, altho' no account showing she informed me that I opened the a/c in 1995 so think it is most def stat barred. Just sit back now and wait for their reply. Thanks

Link to post
Share on other sites

Hi Pam

You say as it was opened in 1995 but that doesn't make it SB.

When did you last acknowledge or pay the debt ?

I know this guy says that you paid in 2007 , is it possible.

As Jim says , until they comply with your cca request they can not enforce anything through court.

If they do comply you might need to SAR them or at the least ask them to tell you how, when and where you made this alleged payment

Link to post
Share on other sites

Hi Madman

 

No I didn't mean it was stat barred because I opened it in 1995. What I really mant was that to my knowledge I only had & paid into the account for three or four years which would make it around 1999 -2000 when all payments etc stopped. Since then my daughter made a payment of £100 which I believe can be considered as "coerced" & "intimidating into making payment" no idea when tho' The next I hear of is a phone call in Nov 2011 to tell me that I owe this money and that I paid £60 in 2007 which cancels outthe tat barred and they are threatening court action.

 

If I stopped making payments in 1999-2000 then the a/c would be stat bared in 2006? so would the 2007 payment of £60 restart the clock ticking. I've been told not but still a bit confused.

Also I requested (by email) on 12th APril followed by a hard copy same day a CCA copy. They obviously then sent out the threatening letter. It is tyed as 12/4/2012 and I rec'd it on the 16th. Says will start court action 10 days after date of letter which would be today!!

 

Thanks

Link to post
Share on other sites

Well I was confused but it means that there were two different threads and ims has put them all together.

 

Yep that's right...two threads running which were to do with this "debt". Now merged together so that whole history is in one place. That way you'll get best advice because the story is in one place and all can see what has been done so far which makes it easier to give effective advice.

 

ims

 

Link to post
Share on other sites

Thanks for the merge. I've just lost one of my posts tho. Someone replied at 17.35 last nigt and yahoo mail brought me to this site but the message isn't on here, any advice to find it?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...